Leroyr55 Posted June 28, 2020 Report Share Posted June 28, 2020 So trying to be a little optimistic I just checked in for Sept 26th cruise on Symphony. For some reason my sea pass says Sea class which I believe is Jr suite. Question is I’m just booked in a ocean view balcony. Guess this is an error on Royals part. Next issue I just checked and my final payment is due today. My TA usually takes care of this so I’m not sure if my balance is paid. Should I call royal to find out. My TA is off on Sunday. JimnKathy 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted June 28, 2020 Report Share Posted June 28, 2020 The erroneous Sea Class label is a known bug. It doesn't mean you were upgraded. Has your credit card been charged? If you haven't paid in full I'd suggest you call Royal anyways and while they may not be able to service your booking because it's with an agent they might be able to advise if it's paid in full. At any rate I'd call your TA and leave a message and reach out to them again tomorrow. Quote Link to comment Share on other sites More sharing options...
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