AnnetteJackson Posted June 19, 2020 Report Share Posted June 19, 2020 This pandemic has made for a lot of changes in the cruising world from cancellations, lift and shifts, FCCs and everyone’s least favorite topic … REFUNDS! It definitely has made a lot of people take a new look at life and that is exactly what a few agents at MEI-Travel have done. Danette LeBlanc after 7 years with Mei-Travel is stepping away to spend time with her family. Her father has terminal cancel and she wants to spend all the time she can with him and the family at this time. Prayers to her and her family as they navigate this incredibly hard time. Also, Stephanie Hudson after 15 years has decided to take some time to step away and enjoy her new home on the coast of NC. While this is not her retirement home, I am sure after all this time a little break to put her toes in the sand is what she needs at this time. Wishing her all the best (and a little jealous). MEI-Travel is working over the next week to contact their clients with a new agent that is stepping into very big sets of shoes to fill, but the new agents can do it. It does take a little time to ensure that the new agent has everything and both Danette and Stephanie will be working thru June 30th to help with the transition of their clients. To say that this was a very hard decision for both of them is an understatement. Also, I want to thank all of you for allowing me to work with you all. Being able to chat with your guys almost daily for the past 5 years or more has helped me grow in knowledge of Royal and cruising. There is no way I can think of this group without thinking about all the group cruises – the laughter, the tears, the burning bus, the exploding toilet, the first stop at Perfect Day, St Patrick’s Day and the most expensive Guinness beer or two I have ever paid for… and the memories go on and on….. SHOTS! How could I not mention the SHOTS! But more importantly, Matt. The countless hours of planning for group events, looking up changes and many possible group cruises that never happened, there is just not enough time for me to write up how special my relationship with Matt and his family is. All of this made it very hard for me to make this change, but I am stepping away from MEI-Travel to pursue a new opportunity. This new opportunity will come with new challenges and a chance to spread my wings a little. I hope our paths cross on a cruise some day or maybe in the Orlando area some time (This time without my suitcase with me!). MEI-Travel has a team of agents that work with Matt and they work together to provide great service to you all. I know with cancellations coming in the very near future you might be concerned with all this change, but the team is there to help you all. See you on a cruise! Annette Jackson Shari3, CGTLH, SteveinSC and 25 others 6 12 9 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted June 19, 2020 Report Share Posted June 19, 2020 I don’t know what to say, Annette ! Dan and I are going to miss you so much ! The group cruises will not be the same without you ! Please come around and chat with us from time-to-time. Best of luck. So sad Raye YOLO, AnnetteJackson and RCIfan1912 3 Quote Link to comment Share on other sites More sharing options...
rjac Posted June 19, 2020 Report Share Posted June 19, 2020 Best wishes and happiness on your new adventure. Just remember, we will all be here for you and MEI! AnnetteJackson, YOLO and RCIfan1912 3 Quote Link to comment Share on other sites More sharing options...
Neesa Posted June 19, 2020 Report Share Posted June 19, 2020 I know in my heart this was a difficult decision for all of you. Please know we will miss you but fully understand, best of luck in your future endeavors. I can't say I was surprised at all. I was wondering how much more anyone could take, it was much more then I could have. Please know how much you are appreciated and how much you will be missed! Thank you and be well and stay safe! Seriously, I just wish Fain and his peers would really stand up for their industry & her partners such as you! The little you tube videos seem like lip service at this point. Take a stand and believe in yourself and your product Cruise Industry, gees. You are hurting your partners you keep saying you care about, and how about our REFUNDS!!!!!!! AnnetteJackson, RCIfan1912, WAAAYTOOO and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted June 19, 2020 Report Share Posted June 19, 2020 Thanks @AnnetteJackson for all you have done for all of us here, the Blog, your TAs, and the industry. You will be missed! FoxboroCruiser, AnnetteJackson, Neesa and 2 others 2 1 2 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted June 19, 2020 Report Share Posted June 19, 2020 Although I have only been a member on here for just a short while, I always found your post helpful. You seem to take everything in stride and seem like a kind,warm and fun person. Times are changing and so must we. I hope all the MEI agents making such changes find whatever joy, love and peace they can. S.Marie, Baked Alaska, AnnetteJackson and 3 others 3 3 Quote Link to comment Share on other sites More sharing options...
FionaMG Posted June 19, 2020 Report Share Posted June 19, 2020 These are desperately tough times and changes are inevitable. Hopefully good will come out of bad. Good luck to those of you moving on. Take care and stay safe. RCIfan1912, AnnetteJackson and YOLO 3 Quote Link to comment Share on other sites More sharing options...
sk8erguy1978 Posted June 19, 2020 Report Share Posted June 19, 2020 While I don't recall any direct interactions in my short time here (next month will be a year) as @Ampurp85 stated, your posts on various topics have always been helpful & professional. I wish the three of you the best of luck. YOLO, RCIfan1912 and AnnetteJackson 3 Quote Link to comment Share on other sites More sharing options...
KathyC Posted June 19, 2020 Report Share Posted June 19, 2020 AnnetteJackson, RCIfan1912 and YOLO 3 Quote Link to comment Share on other sites More sharing options...
JLMoran Posted June 19, 2020 Report Share Posted June 19, 2020 You'll be missed, @AnnetteJackson. Best of luck to you in your new ventures! YOLO, RCIfan1912 and AnnetteJackson 3 Quote Link to comment Share on other sites More sharing options...
RBRSKI Posted June 19, 2020 Report Share Posted June 19, 2020 I don't use MEI but well wishes are sent to you!!! Many kind words and advice has been give to this blog via you! Enjoy your new adventure! RCIfan1912, YOLO and AnnetteJackson 3 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted June 19, 2020 Report Share Posted June 19, 2020 I'm sadder to read this than I am about canceled cruises RCIfan1912, Neesa, KristiZ and 9 others 7 3 2 Quote Link to comment Share on other sites More sharing options...
1978bucketlist Posted June 19, 2020 Report Share Posted June 19, 2020 Change is really the only constant in this world. My prayers go out to Danette in this difficult time. Good luck to you and Stephanie. I have really come to appreciate the TA’s at MEI. RCIfan1912, YOLO, Baked Alaska and 1 other 1 3 Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted June 19, 2020 Report Share Posted June 19, 2020 You are so welcoming, so good at what you do that I am very sad about this. While I only cruised with you once, I have great memories of you and your good cheer. Bus 3! AnnetteJackson, RCIfan1912 and YOLO 3 Quote Link to comment Share on other sites More sharing options...
Barb Shoemaker Posted June 19, 2020 Report Share Posted June 19, 2020 I have only received partial refund from my RCCL cruise and have contacted Stephanie Hudson several times about it. Now who do I contact. I tried RCCL and they said Stephanie had to request remainder. Last I heard from Stephanie was 9 days ago that they were working on it. I am concerned that now I am lost in the shuffle and not receive the rest of my refund. AnnetteJackson 1 Quote Link to comment Share on other sites More sharing options...
ellcee Posted June 19, 2020 Report Share Posted June 19, 2020 Oh wow. Good luck to you!!! AnnetteJackson, YOLO and RCIfan1912 3 Quote Link to comment Share on other sites More sharing options...
CGTLH Posted June 19, 2020 Report Share Posted June 19, 2020 @AnnetteJackson and @StephanieH wish y'all the best. Been a pleasure meeting and working with ya. YOLO, AshleyDillo, StephanieH and 2 others 1 4 Quote Link to comment Share on other sites More sharing options...
Pooch Posted June 19, 2020 Report Share Posted June 19, 2020 Thank you Danette for stepping up for a new client. Would have been easy to brush me off during this unprecedented time especially with what’s going on in your personal life. My prayers for you, your father and your family. May you find peace. gail AnnetteJackson, YOLO and RCIfan1912 3 Quote Link to comment Share on other sites More sharing options...
Boltswin Posted June 20, 2020 Report Share Posted June 20, 2020 Annette, You will be greatly missed by all of us that have had the pleasure to meet you, cruise with you, and bar crawl with through Victoria, BC with you ( and of course Tracy). I surely hope we continue you see you on the group cruises as a fellow blog member now and not a pizza party baby sitting service! Best of luck with your new endeavor, hopefully we'll meet again soon. YOLO, RCIfan1912 and AnnetteJackson 3 Quote Link to comment Share on other sites More sharing options...
Floski Posted June 20, 2020 Report Share Posted June 20, 2020 5 hours ago, Barb Shoemaker said: I have only received partial refund from my RCCL cruise and have contacted Stephanie Hudson several times about it. Now who do I contact. I tried RCCL and they said Stephanie had to request remainder. Last I heard from Stephanie was 9 days ago that they were working on it. I am concerned that now I am lost in the shuffle and not receive the rest of my refund. I haven't heard from Stephanie in a while, as well. I had just put it down as she was super busy, so I'm very sad to hear it. Of course, I would have preferred to not find out about it via this medium, but it is what it is. I think we all were worried that this freaking virus was going to impact the entire TA industry, we just didn't know exactly how and we didn't want to say it out loud. I hope for the very best, not just for the MEI folks, but all of the travel industry. WAAAYTOOO, ellcee, AnnetteJackson and 2 others 3 2 Quote Link to comment Share on other sites More sharing options...
Matt Posted June 20, 2020 Report Share Posted June 20, 2020 Ogilthorpe, YOLO, WAAAYTOOO and 3 others 3 1 1 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted June 20, 2020 Report Share Posted June 20, 2020 It's never easy to say goodbye to a friend, let alone three amazingly talented friends. I know I speak for everyone here when I say we will miss your guidance, hard work, and positivity. For years I've advocated using "a good travel agent", and if there were a dictionary definition of that, it would have either of your three photos as examples. I wish you all the best of luck in your future endeavors and hope you remain part of our community here, and hopefully we will get to cruise again together soon. YOLO, WAAAYTOOO, Ogilthorpe and 14 others 6 1 1 9 Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted June 21, 2020 Author Report Share Posted June 21, 2020 On 6/19/2020 at 6:17 PM, Barb Shoemaker said: I have only received partial refund from my RCCL cruise and have contacted Stephanie Hudson several times about it. Now who do I contact. I tried RCCL and they said Stephanie had to request remainder. Last I heard from Stephanie was 9 days ago that they were working on it. I am concerned that now I am lost in the shuffle and not receive the rest of my refund. You are not lost in the shuffle... TAs are not updated on every move Royal makes. I am still working on several items for Matt. Stephanie is working with Beth to make sure she is up to date on where the refunds are at as well as the bookings. Emails with contact information are going out from MEI on this but it does take a little time to get all the items moved around. ellcee and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted June 21, 2020 Author Report Share Posted June 21, 2020 On 6/19/2020 at 8:59 PM, Boltswin said: Annette, You will be greatly missed by all of us that have had the pleasure to meet you, cruise with you, and bar crawl with through Victoria, BC with you ( and of course Tracy). I surely hope we continue you see you on the group cruises as a fellow blog member now and not a pizza party baby sitting service! Best of luck with your new endeavor, hopefully we'll meet again soon. haha.... Lessons learned by working with Matt and his groups - NEVER do a group lunch on a day at sea or you will be watching all the kids! haha enjoyed every minute of it actually. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted June 21, 2020 Author Report Share Posted June 21, 2020 21 hours ago, Floski said: I haven't heard from Stephanie in a while, as well. I had just put it down as she was super busy, so I'm very sad to hear it. Of course, I would have preferred to not find out about it via this medium, but it is what it is. I think we all were worried that this freaking virus was going to impact the entire TA industry, we just didn't know exactly how and we didn't want to say it out loud. I hope for the very best, not just for the MEI folks, but all of the travel industry. Hey While I know this is not the best way to reach everyone, it was one of many ways that MEI is working on this to let everyone know. Stephanie has been working with Beth to update her on all her clients and that does take some time - along with the move. In normal times, there would not be these delays, but the amount of time that agents are calling in to ALL suppliers to try to work on refunds, moves, updates, changes, I have to say its amazing that anyone is getting a response. things that took us 45 minutes to do could take up to 2 days and multiple calls these days. Again sorry, but they should be updating you soon. JLMoran, RCIfan1912, ellcee and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted June 21, 2020 Author Report Share Posted June 21, 2020 11 hours ago, Matt said: It's never easy to say goodbye to a friend, let alone three amazingly talented friends. I know I speak for everyone here when I say we will miss your guidance, hard work, and positivity. For years I've advocated using "a good travel agent", and if there were a dictionary definition of that, it would have either of your three photos as examples. I wish you all the best of luck in your future endeavors and hope you remain part of our community here, and hopefully we will get to cruise again together soon. While no longer at MEi - you know i have your number! RCIfan1912, Ogilthorpe and coneyraven 3 Quote Link to comment Share on other sites More sharing options...
Floski Posted June 21, 2020 Report Share Posted June 21, 2020 20 hours ago, AnnetteJackson said: Hey While I know this is not the best way to reach everyone, it was one of many ways that MEI is working on this to let everyone know. Stephanie has been working with Beth to update her on all her clients and that does take some time - along with the move. In normal times, there would not be these delays, but the amount of time that agents are calling in to ALL suppliers to try to work on refunds, moves, updates, changes, I have to say its amazing that anyone is getting a response. things that took us 45 minutes to do could take up to 2 days and multiple calls these days. Again sorry, but they should be updating you soon. Please - no need to apologize. This mess is affecting you guys a LOT more than us. Thank you for everything you've done for so many cruisers over these years. I just hate that y'all are having to change your entire livelihood due to this damn virus. sk8erguy1978, SpeedNoodles, WAAAYTOOO and 5 others 8 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted June 21, 2020 Report Share Posted June 21, 2020 Just reading through this thread made me so very sad. I feel just horrible for people having to leave what they do for a living. I hope all make it to the other end in a better position. I knew this pandemic would be bad but even I am surprised at the toll its taken in every aspect of life. WAAAYTOOO, AnnetteJackson and Neesa 2 1 Quote Link to comment Share on other sites More sharing options...
FManke Posted June 21, 2020 Report Share Posted June 21, 2020 There are more important things in life, dare I say, than cruising. The last 3 months have showed us all. Good luck and God bless to all of you in your future endeavors! Happy Cruising! AnnetteJackson, RCIfan1912 and Neesa 2 1 Quote Link to comment Share on other sites More sharing options...
SteveinSC Posted June 22, 2020 Report Share Posted June 22, 2020 Thank you for your help, @AnnetteJackson. While youve only assisted me once, it was greatly appreciated and was a brick in the foundation in what I trust will be a working relationship for some time. You, and the other agents, will be in my prayers and I wish nothing but the best in yalls future endeavors! Ill raise my next glass in your honor! AnnetteJackson 1 Quote Link to comment Share on other sites More sharing options...
Floski Posted June 22, 2020 Report Share Posted June 22, 2020 Just got my notification from MEI that Stephanie is no longer with them. My new TA is Beth Dickerson. I'm not familiar with her name, but look forward to our future dealings. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
FManke Posted June 22, 2020 Report Share Posted June 22, 2020 My new TA is Kathy Geiger. Anybody familiar with her? Happy cruising! Vee2525 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted June 22, 2020 Report Share Posted June 22, 2020 17 minutes ago, Floski said: Just got my notification from MEI that Stephanie is no longer with them. My new TA is Beth Dickerson. I'm not familiar with her name, but look forward to our future dealings. Same here. I called the number and I got a generic recording. I hope to get in touch with Beth Dickerson soon just to establish our communication line. Quote Link to comment Share on other sites More sharing options...
FManke Posted June 22, 2020 Report Share Posted June 22, 2020 2 minutes ago, PG Cruiser said: I hope to get in touch with Beth Dickerson soon just to establish our communication line. I've already sent an email to my new TA. Our cruise isn't scheduled until Oct and we are going to rebook for next year anyways as soon as it's official cancelled, so no real hurry for us. Quote Link to comment Share on other sites More sharing options...
ptod Posted June 22, 2020 Report Share Posted June 22, 2020 1 hour ago, Floski said: Just got my notification from MEI that Stephanie is no longer with them. As did I. I saw the email from David in my inbox, mentioning that Beth is taking over our reservations and it was signed by Beci. I like the team effort from MEI. Neesa and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted June 22, 2020 Report Share Posted June 22, 2020 Does anyone know if John Ames is staying on? He is excellent and we like him a lot. Have been trying to going on a cruise booked by him for over a year now, cancellations keep getting in the way. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
coneyraven Posted June 22, 2020 Report Share Posted June 22, 2020 The new TA"s should be encouraged to be a part of this group........ The relationships built here are second to none. @AnnetteJackson, take care of yourself. Thank You for everything that you've done for so many. You will surely be missed. SteveinSC, RCIfan1912 and S.Marie 2 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted June 22, 2020 Report Share Posted June 22, 2020 @RCIfan1912 John is my TA and he hasn't said anything about leaving. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted June 22, 2020 Report Share Posted June 22, 2020 1 hour ago, Ampurp85 said: @RCIfan1912 John is my TA and he hasn't said anything about leaving. Whew thank goodness for that. Thank you for the info. Quote Link to comment Share on other sites More sharing options...
Matt Posted June 23, 2020 Report Share Posted June 23, 2020 23 hours ago, FManke said: My new TA is Kathy Geiger. Anybody familiar with her? Happy cruising! I've known Kathy for about as long as I've known Stephanie. Kathy is wonderful Sharla, FManke and WAAAYTOOO 2 1 Quote Link to comment Share on other sites More sharing options...
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