Katiemay0726 Posted June 8, 2020 Report Share Posted June 8, 2020 Hi Everyone, I was shocked to look at my account today and find that I had refunds from RC for a July 13th 5-day cruise that was cancelled. There were 3 of us going, if that helps. The problem was that I couldn't figure out what it was for. I paid a total of $2868.34. I was refunded: $347.34 (taxes and fees, the only one I can pin down) $280.07 $280.07 $323.43 We did order a soda package that amounted to $156.00 and a stream and surf that was around $121.00. I would appreciate any help y'all could give me. Thankfully I have an awesome MEI TA that I have e-mailed and asked but was curious if any of you have run into this. Thanks, Katie Quote Link to comment Share on other sites More sharing options...
Ian T Posted June 8, 2020 Report Share Posted June 8, 2020 Hard to say for sure without knowing the figures on the most recent invoice you received from RCCL, but you have already identified the taxes and fees. The $280.07 looks very close to the combined soda package + Zoom cost so it could be that you have only received refunds for 2 people so far (I have heard this happen from others). Did you select My Time dining? If so could the $323.43 be the pre-paid gratuities ? Quote Link to comment Share on other sites More sharing options...
TheJones Posted June 8, 2020 Report Share Posted June 8, 2020 They refund in odd amounts - wait a few days & see if what get refunded in total adds up to what you paid. We just got back our port fees/taxes - two separate transactions, $237.12 & $57.80 Quote Link to comment Share on other sites More sharing options...
Katiemay0726 Posted June 8, 2020 Author Report Share Posted June 8, 2020 My TA says it looks like they refunded the drink/internet package twice and to just wait and see. There are some weird factors to this because a 4th passenger was supposed to go with us but pulled out back in March and got a 50% refund at the time. We're thinking part of the refund is the difference between that and the deposit we put down. Who knows. Just glad to see some of my money back. Kate Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted June 8, 2020 Report Share Posted June 8, 2020 RC Math 1+1= somewhere between pi/2 and (2*pi)/3. Anything more complicated than 1+1 requires an advanced degree in WTF. tmp916, Baked Alaska, Chadster and 3 others 1 5 Quote Link to comment Share on other sites More sharing options...
Katiemay0726 Posted June 9, 2020 Author Report Share Posted June 9, 2020 Turns out they refunded the port/taxes, the drink & internet package and 25% of the cost of the cruise. TA says the rest should come in the next couple of weeks but not to expect it to all come at once. What ever happened to working smarter, not harder. *sigh* Kate Baked Alaska and Ogilthorpe 2 Quote Link to comment Share on other sites More sharing options...
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