cocptca Posted June 6, 2020 Report Share Posted June 6, 2020 So I know this may have already been asked and answered but for the life of me I cannot locate it. A little background, our May 24th cruise on FOS was of course cancelled, we opted for the 125% for cruise fare and cruise planner items. We received the FCC and applied it to a cruise we have on HOS in March 2021. Last night we noticed that the current promotion our HOS cruise went down, in the neighborhood of $450, so our TA was able to lock us in, perfect. She was also able to get, which we had not received from RCI, our cruise planner OBC, and she applied it to that booking, perfect. So here is the question, if we use the OBC for different items on sale currently, and then those items drop prior to March 2021, will I have to cancel on cruise planner, use a CC to repurchase at the lower price, and wait for RCI to credit my CC? In the pre-COVID19 days when you cancel something on cruise planner and repurchase, it took a few days to receive the credit on your CC, that is not what's taking place for me right now. Or has anyone been able to call into RCI and have them make the change to the lower price, and credit my OBC the difference? Last question, I have about $2200 in OBC, if i use $1500, can I have the casino cash me out for the balance while I'm onboard. Thanks for whatever information you all can provide. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted June 6, 2020 Report Share Posted June 6, 2020 If you used OBC to purchase something from the Cruise Planner and the price drops for that item, you cancel and the $$ becomes immediately back as eligible OBC for re-purchase. If you have OBC remaining on your onboard account, you can go to the casino and get a cash “draw”, but you will be assessed a 5% “convenience” fee if you do not have casino status. In the past, you used to be able to get cash from the casino (without a fee) but they do not permit that anymore. You also used to be able to go to Guest Services and “cash out” remaining refundable OBC but I don’t know if that is still allowed or not. Ogilthorpe 1 Quote Link to comment Share on other sites More sharing options...
Andrew72681 Posted June 6, 2020 Report Share Posted June 6, 2020 Cruise planner credit should credit right back to your account nearly immediately. Ogilthorpe 1 Quote Link to comment Share on other sites More sharing options...
cocptca Posted June 6, 2020 Author Report Share Posted June 6, 2020 excellent @ Andrew and WAAAY. I don't know what status I am, but I received and took advantage of a $99 fare on IOS in October. Thanks this makes me feel better about locking and loading right now. Thanks again. Ogilthorpe and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Andrew72681 Posted June 6, 2020 Report Share Posted June 6, 2020 8 minutes ago, cocptca said: excellent @ Andrew and WAAAY. I don't know what status I am, but I received and took advantage of a $99 fare on IOS in October. Thanks this makes me feel better about locking and loading right now. Thanks again. Awesome. Which Indy sailing? I took them up on a casino offer for the 10/22 sailing on Indy. Quote Link to comment Share on other sites More sharing options...
cocptca Posted June 6, 2020 Author Report Share Posted June 6, 2020 @ Andrew, I'm on the 10/3 through 10/8. Quote Link to comment Share on other sites More sharing options...
Kcusack89 Posted June 6, 2020 Report Share Posted June 6, 2020 So I opted for the 125% credit and have been booking an canceling things with ease as the price drops. Once you cancel an item the obc automatically credits back then you came rebuy whatever you want It's awesome especially in these times when refunds are taking so long IRMO12HD 1 Quote Link to comment Share on other sites More sharing options...
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