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New refund policy


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I booked our Sydney cruise last year with a non refundable deposit but few weeks ago price dropped by £1000 so I made another booking and I’ve not cancelled the 1st booking yet...

question is, can I now get refund for the deposit on the 1st Booking under the new rules ??‍♂️ 
thanks. ?

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12 minutes ago, Ampurp85 said:

New policy does not give refunds but 100% FCC. So you can cancel and apply that FCC to new booking but no actual refund.

Excellent thanks for that, I was going to just cancel it but now it’s better than I expected ?

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4 hours ago, Jason12 said:

I booked our Sydney cruise last year with a non refundable deposit but few weeks ago price dropped by £1000 so I made another booking and I’ve not cancelled the 1st booking yet...

question is, can I now get refund for the deposit on the 1st Booking under the new rules ??‍♂️ 
thanks. ?

For future reference, they will adjust a price drop for you up to final payment date.  (Just have to call).  Now the new rules also will allow a price adjustment up to 48 hours before sailing, but between those 2 windows would be credited toward on board credit.  

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9 minutes ago, Crazycruiser50 said:

For future reference, they will adjust a price drop for you up to final payment date.  (Just have to call).  Now the new rules also will allow a price adjustment up to 48 hours before sailing, but between those 2 windows would be credited toward on board credit.  

No price drops in the UK and Yes I know about the new rules but this only came in today ??‍♂️

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