what happens to my RCCL Visa points on a cancelled cruise?

[Louieond]

We got our FCC cleared up, seems they only gave us credit for one person and then divided that in half! Now our next question is can you get the Visa points we redeemed for OBC switched to our newly booked cruise? Do you call Royal or Visa? Thanks in advance, I'm glad I found this blog!!

[WAAAYTOOO]

Welcome to the blog !

I haven’t encountered this situation myself, but from others’ accounts, Visa will “refund” your points back from a cruise cancelled by the cruise line.  I recommend that you call the credit card company and ask.

[Okgladgal]

1 hour ago, Louieond said:

We got our FCC cleared up, seems they only gave us credit for one person and then divided that in half! Now our next question is can you get the Visa points we redeemed for OBC switched to our newly booked cruise? Do you call Royal or Visa? Thanks in advance, I'm glad I found this blog!!

I had the same thing for my cancelled cruise. I had quite a bit of OBC already applied to the planner. I called the Rewards # 1-888-305-4626 and the credit was moved to the new reservation the next day. For clarification, it was our Bank of America, my visa rewards.

[Mrs. RoyalMoyal]

Thank you for the number to call, I am in the same "boat" with  OBC floating out there in cyberspace, it can be moved to one of my future sailings. 

 

[Baked Alaska]

2 hours ago, Okgladgal said:

I had the same thing for my cancelled cruise. I had quite a bit of OBC already applied to the planner. I called the Rewards # 1-888-305-4626 and the credit was moved to the new reservation the next day. For clarification, it was our Bank of America, my visa rewards.

+1