Scrumps Posted April 4, 2020 Report Share Posted April 4, 2020 Not sure if this has been posted about, but remember when cancelling cruises that you may have purchased travel insurance. Some places are allowing you to cancel the insurance and get a refund providing you can prove that RC cancelled the cruise and you have not made any claims on the policy. Quote Thank you for contacting Allianz Global Assistance regarding your travel insurance policy. For a temporary period, we are offering refunds for the cost of your travel protection plan to customers who wish to cancel their policy if the customer’s travel supplier canceled the customer’s trip due to COVID-19, so long as no payable claim has been filed under the plan. Please send us your request in writing, including any supporting documentation that your trip was cancelled. You may email the request and documentation to: [email protected] or mail to: Allianz Global Assistance, Sales Support Department, P.O. Box 72031, Richmond, VA 23255. You may also fax your request to 1-804-673-1598. Please mark your correspondence, "Attention Sales Support," including your name and policy number. Please allow 7-10 business days for review. Ogilthorpe, Galveston Steve, RCIfan1912 and 3 others 5 1 Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted April 4, 2020 Report Share Posted April 4, 2020 @Scrumps Thanks for posting that. I just started the process on a cruise that just cancelled. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
CrznTxn Posted April 4, 2020 Report Share Posted April 4, 2020 Contacted our travel insurance company the they refunded it quickly. Tried to move the premium to another cruise this summer but they said their policy would not allow that. Were very nice about it when I talked to them. Quote Link to comment Share on other sites More sharing options...
CherishH Posted April 4, 2020 Report Share Posted April 4, 2020 To avoid calling, I just spoke with AON travel insurance and they said if your cruise is one that was cancelled by RC then you will receive your refund for travel protection in the original form of payment. Quote Link to comment Share on other sites More sharing options...
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