geekett Posted March 26, 2020 Report Share Posted March 26, 2020 I'm so disappointed to find out that I won't be able to use the 125% credit to cover a new cruise. Because of the way they're treating those credits, I'd be out another $2000. So, in order to accomplish a cruise this year, I'll have to take the regular refund. But, wait! That's not all! The refund will take 30 days to process. Meantime, I have to shell out another $3500 and pay credit card interest until the refund arrives. If we weren't traveling with friends and family, I'd forget the whole thing. I still may give it up. This is my first experience with RCI and I already know it'll be my last. I know this is a tough time, but come on. If you're going to give 125%, let us use the whole thing to cover the more expensive summer cruises. whenismynextcruise and DaiC01 1 1 Quote Link to comment Share on other sites More sharing options...
Dodger Posted March 26, 2020 Report Share Posted March 26, 2020 Sorry, but I think RCI are doing their best in a very difficult time. They have massive overheads, thousands of staff to consider, and need to remain strong for the time when things return to normal. Just take the refund and maybe you have to wait a bit, and enjoy your future cruising with some other line, or maybe just stay at home and be bitter about it all ! whenismynextcruise and DaiC01 1 1 Quote Link to comment Share on other sites More sharing options...
princevaliantus Posted March 26, 2020 Report Share Posted March 26, 2020 I'm trying to figure out where the $3,500.00 in credit card interest came from. I'm sure this amount of interest is not from just a cruise booking cause if it is, what cabin did you book? The 7th Heaven Suite? Quote Link to comment Share on other sites More sharing options...
geekett Posted March 26, 2020 Author Report Share Posted March 26, 2020 @Dodger - I get where they are. I just got exhausted trying to make another cruise happen for my boys. We just lost my mom in October, my dad in February after caring for him and helping him die. This cruise was to be a family reset and respite. It's a major expense for us. I'm just a single mom trying to make something special happen and wish that RCI would handle things differently. @princevaliantus - I think you mis-read my post. shaydav19, DaiC01 and bhageerah 1 2 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted March 26, 2020 Report Share Posted March 26, 2020 @geekett I am sorry for your losses. I definitely understand your frustrations as I was part of a group birthday cruise on CCL in April. The group cancelled almost 2 weeks ago, forcing my hand, and we are all waiting 90 days for our refund. 90 days is a long time, made worst by the fact that I am only getting a partial refund. I had cruised with CCL before and I didn't hate it per se but it is not a line I enjoy. It was for 3 days at an incredible deal, we had gotten a Grand Ocean suite for only $377. They are trying to force me into using the FCC asap, calling and emailing me at all times of the day. Nothing is in the price range and I refuse to tie up any more money with them. If I were you I would take the refund because maybe in 30 days the cost of that new cruise might be less. You need to weigh the options of is it worth it for you to book another cruise with the funds you have or wait. Who knows what deals RCI might have in the future. Quote Link to comment Share on other sites More sharing options...
S0nny Posted March 26, 2020 Report Share Posted March 26, 2020 Just FYI, a lot of credit card companies are deferring interest and monthly payments (as well late payments and fees). I encourage you to call your company and ask for any available assistance during this time. You may find that many of them are super lenient. Pima1988 and Neesa 2 Quote Link to comment Share on other sites More sharing options...
J-Fitz Posted March 26, 2020 Report Share Posted March 26, 2020 I would simply take the 100% refund as opposed to the 125% FCC. That’s what I hopefully get the opportunity to do for my cruise on May 24th. Quote Link to comment Share on other sites More sharing options...
Cruise Happy Posted March 30, 2020 Report Share Posted March 30, 2020 GOOD LUCK with your REFUND! PLEASE, the first cruiser that receives their 100% booking fee REFUND, let others know on this post. Let us all not forget; the cruises that are cancelled are within the 100% prepaid 90 day prior to sailing time frame. That means RCCL already has our money for every cancelled sailing, yet the ships are moored and not sailing. That money should be REFUNDED, ASAP! DaiC01 and MikaelaJ 2 Quote Link to comment Share on other sites More sharing options...
DaiC01 Posted March 30, 2020 Report Share Posted March 30, 2020 On 3/26/2020 at 5:30 AM, Dodger said: Sorry, but I think RCI are doing their best in a very difficult time. They have massive overheads, thousands of staff to consider, and need to remain strong for the time when things return to normal. Just take the refund and maybe you have to wait a bit, and enjoy your future cruising with some other line, or maybe just stay at home and be bitter about it all ! So the little person should take the bullet so that the multi-National can survive. Quote Link to comment Share on other sites More sharing options...
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