shaydav19 Posted March 13, 2020 Report Share Posted March 13, 2020 My entire group was still planning to travel 03/15/2020 on Anthem of the Seas and they cancelled all 30 of us because I had to cancel my mother and aunt who are elderly! They did not even call anyone in the group to confirm this. Just received a random email in the middle of the night showing all of our excursions, shows, dining plans cancelled. After 5 hours of my life they have now at least restored my cabin reservations but i have had to rebook everything else and it cost an extra 15.00 per person now for the water park! I am so angry right now I could scream. How can you be so reckless to people who are still trying to be loyal? Grandeur of the Seas 01/03/2019 Anthem of the Seas 03/15/2020 Maybe Independence of the Seas 08/22/2020 Maybe JLMoran, WAAAYTOOO, RWDW1204 and 2 others 3 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 13, 2020 Report Share Posted March 13, 2020 OMG that is horrible. I would be in a puddle of tears in the living room floor. So, out of 30 people, only 2 are left ? Quote Link to comment Share on other sites More sharing options...
shaydav19 Posted March 13, 2020 Author Report Share Posted March 13, 2020 Just now, WAAAYTOOO said: OMG that is horrible. I would be in a puddle of tears in the living room floor. So, out of 30 people, only 2 are left ? no only two cancelled, because of their health and ages. The rest of us (28) are all planning to travel, so our group leader and I have been on the phone for hours getting things reinstated. And the rep. lied and said they were going to comp our gratuities and then a supervisor said no. I am trying to get over anger now because I want to give the crew the benefit of the doubt as I know this has to be a stressful situation for them as well. But it really leaves a bad taste in my mouth right now. Thanks @Matt for having someplace where I can still see the good side of things. Big Tule 1 Quote Link to comment Share on other sites More sharing options...
dodgestang Posted March 13, 2020 Report Share Posted March 13, 2020 With the way things in the news cycle are going today...........don't be surprised if you don't go anyway. shaydav19 and accio7 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 13, 2020 Report Share Posted March 13, 2020 4 minutes ago, shaydav19 said: no only two cancelled, because of their health and ages. The rest of us (28) are all planning to travel, so our group leader and I have been on the phone for hours getting things reinstated. And the rep. lied and said they were going to comp our gratuities and then a supervisor said no. I am trying to get over anger now because I want to give the crew the benefit of the doubt as I know this has to be a stressful situation for them as well. But it really leaves a bad taste in my mouth right now. Thanks @Matt for having someplace where I can still see the good side of things. Well, that’s a bit better but still...so much unnecessary stress and work. Deep breath. It’s gonna be ok... shaydav19 1 Quote Link to comment Share on other sites More sharing options...
shaydav19 Posted March 13, 2020 Author Report Share Posted March 13, 2020 3 minutes ago, dodgestang said: With the way things in the news cycle are going today...........don't be surprised if you don't go anyway. Yes I haven't paid for anything else yet as I am waiting on the news from the Presidents news conference. Just holding everything in the cruise planner until tonight. Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted March 13, 2020 Report Share Posted March 13, 2020 So, I have to ask...with such a large group, and no travel agent? SpeedNoodles, accio7 and Baked Alaska 3 Quote Link to comment Share on other sites More sharing options...
shaydav19 Posted March 13, 2020 Author Report Share Posted March 13, 2020 13 minutes ago, DunkelBierJay said: So, I have to ask...with such a large group, and no travel agent? We went through the groups department directly and had no trouble, until this Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted March 13, 2020 Report Share Posted March 13, 2020 19 minutes ago, shaydav19 said: We went through the groups department directly and had no trouble, until this Sounds overwhelming...I know my travel agent has been putting in very long days...I am sure it's no exception for the staff at the cruise lines, especially with the suspensions that were just announced. Let's hope this ends soon. Baked Alaska and PRebecca 2 Quote Link to comment Share on other sites More sharing options...
TXcruzer Posted March 13, 2020 Report Share Posted March 13, 2020 1 hour ago, shaydav19 said: Yes I haven't paid for anything else yet as I am waiting on the news from the Presidents news conference. Just holding everything in the cruise planner until tonight. Moot point now Quote Link to comment Share on other sites More sharing options...
Hagar Posted March 13, 2020 Report Share Posted March 13, 2020 Oh well, Royal just suspended US cruises for 30 days starting midnight on the 14th so if misery loves company...………….. Quote Link to comment Share on other sites More sharing options...
JohnK6404 Posted March 13, 2020 Report Share Posted March 13, 2020 Yeah... I'm sooo sorry! It's crazy now! https://www.royalcaribbeanpresscenter.com/press-release/1435/royal-caribbean-announces-voluntary-suspension-of-cruising/ Quote Link to comment Share on other sites More sharing options...
Atlantix2000 Posted March 13, 2020 Report Share Posted March 13, 2020 Your group's cancellation may have been an accident, a misunderstanding, or they may have already known you weren't really going to sail, but I wouldn't have bothered trying to rebook everything. There was no way Royal was going to continue sailing much longer in the current environment. Even if your cruise had started on Sunday, it would have been turned back. Quote Link to comment Share on other sites More sharing options...
Mljstr Posted March 13, 2020 Report Share Posted March 13, 2020 My April 12 Transatlantic was cancelled but I was going to cancel myself anyway. I hope I get a refund and not cruise credit. The notice doesn't specify. Baked Alaska and Chadster 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 13, 2020 Report Share Posted March 13, 2020 17 minutes ago, Mljstr said: My April 12 Transatlantic was cancelled but I was going to cancel myself anyway. I hope I get a refund and not cruise credit. The notice doesn't specify. Since Royal has cancelled the cruise you should get a direct refund. Neesa 1 Quote Link to comment Share on other sites More sharing options...
shaydav19 Posted March 18, 2020 Author Report Share Posted March 18, 2020 Now I have a cruise credit for two elderly women who will never cruise again and I paid for them but they won’t give me the credits! I’m so disgusted right now Big Tule and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
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