WAAAYTOOO Posted March 16, 2020 Report Share Posted March 16, 2020 I’m perplexed by that, too. I would have thought that your FCC would have been for the full value of your cruise fare. It’s very surprising to hear that you had a 50% cash refund and a 50% FCC. Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted March 17, 2020 Report Share Posted March 17, 2020 13 hours ago, WAAAYTOOO said: I’m perplexed by that, too. I would have thought that your FCC would have been for the full value of your cruise fare. It’s very surprising to hear that you had a 50% cash refund and a 50% FCC. They changed the Cruise with Confidence policy shortly after they announced it to where you could either get the 100% FCC or take the 50% penalty and get the rest refunded in cash like before the Cruise with Confidence policy existed. Prior to the change they stated you would be an FCC equal to the penalty amount if you canceled, thus a 50% refund and a 50% FCC. Chadster and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
livin-the-life Posted March 17, 2020 Report Share Posted March 17, 2020 (edited) hello everyone! been reading for years,was time to join the group..we are high diamond plus(PIT-615PTS) Question: currently have back to back paid on may 2nd transatlantic on brilliance, if the shutdown is extended and these are cancelled in addition to what I paid, does the casino credit (casino cruise credit certificates, one for $1900 and one for $1500)and other discounts applied to those cruises move to any other I choose to book with this FCC AND/OR are they included in FCC?? THANKS! Edited March 17, 2020 by livin-the-life Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted March 17, 2020 Report Share Posted March 17, 2020 By “casino credit”, I assume you are talking about something that you purchased through the Cruise Planner ? Any Cruise Planner purchases (excursions, food or beverage packages, Internet, casino credit, etc) will be refunded directly back to the credit card used to purchase them. If you rebook another cruise, you would have to repurchase any Cruise Planner purchases you wanted. Welcome to the blog ! Quote Link to comment Share on other sites More sharing options...
samlomax Posted April 7, 2020 Report Share Posted April 7, 2020 On 3/17/2020 at 2:58 PM, livin-the-life said: hello everyone! been reading for years,was time to join the group..we are high diamond plus(PIT-615PTS) Question: currently have back to back paid on may 2nd transatlantic on brilliance, if the shutdown is extended and these are cancelled in addition to what I paid, does the casino credit (casino cruise credit certificates, one for $1900 and one for $1500)and other discounts applied to those cruises move to any other I choose to book with this FCC AND/OR are they included in FCC?? THANKS! We were also booked on the Brilliance TA and a few others before that all booked through casino royale with certs we had earnt by gambling, we have received a FCC for one cruise that included the casino cert as part of the FCC so we were thrilled, then we rang the casino club to use the FCC and after 30 mins on hold they came back and said they'd made a mistake with the FCC's and took off the cert amount, meaning we had gambled and essentially lost our cert, they didn't even apologize just said it is what it is. When i asked to speak to a supervisor he just gave me an email address and said they wont do anything. If this is how they are going to treat loyal customers we will take our gambling cash elsewhere in future. Quote Link to comment Share on other sites More sharing options...
hail73 Posted April 7, 2020 Report Share Posted April 7, 2020 Anyone who has received their FCC or has received one in the past, does it automatically deduct out of the total cruise fair or do you have to do that yourself? (if that makes sense). I have already paid a deposit on an upcoming cruise and was hoping to use the FCC to pay for the rest which isn't due until June. Quote Link to comment Share on other sites More sharing options...
Matt Stayman Posted April 11, 2020 Report Share Posted April 11, 2020 Just received my FCC April 10, 2020 from a canceled March 15, 2020 sailing. The March 15 sailing was moved to July 4, 2020. Another deposit paid and also told I had to pay for the balance of the July 4 cruise (90 day rule) by April 5th, 2020 and then apply my FCC when I received it both from RCL and travel agent. I read in my RCL FCC email that my FCC CAN NOT be applied to a cruise paid in full..which was done 6 days ago....or I would have my reservation canceled! Called travel agent, I called RCL. Both declined to apply FCC to the July 4, 2020 paid in full cruise. I now have a paid in full rescheduled "new" cruise for July 4, 2020 and an FCC from the canceled March 15, 2020 cruise which expires 12/2021. To top it off, if the July 4, 2020 cruise is canceled due to the new CDC 100 day rule and FCC is issued for the July 4, 2020 cruise, I will have 2 FCC certificates that CAN NOT be applied to just one new future cruise. Multiple FCC for the same person are required to be used separately on 2 DIFFERENT cruises. If I request refund for the March 15, 2020 cruise I lose the $1000 rooms deposit. Can’t really get ahead…..or break even. Cruiser beware. shaydav19 1 Quote Link to comment Share on other sites More sharing options...
Heather8874 Posted May 13, 2020 Report Share Posted May 13, 2020 I have a FCC that expires 2/28/21. Does that mean I have to sail by that date or book the cruise by that date? Quote Link to comment Share on other sites More sharing options...
Matt Posted May 13, 2020 Report Share Posted May 13, 2020 13 hours ago, Heather8874 said: I have a FCC that expires 2/28/21. Does that mean I have to sail by that date or book the cruise by that date? I believe sail by Quote Link to comment Share on other sites More sharing options...
Dimitri Posted May 15, 2020 Report Share Posted May 15, 2020 Hello, Can i use 2 FCC with the same name for 1 cruise? I have 2 canceld cruise now and i will set it on 1 cruise. Thanks for help! Quote Link to comment Share on other sites More sharing options...
Marlena Posted May 15, 2020 Report Share Posted May 15, 2020 18 minutes ago, Dimitri said: Hello, Can i use 2 FCC with the same name for 1 cruise? I have 2 canceld cruise now and i will set it on 1 cruise. Thanks for help! I was told 1 FCC per person can be used per cruise. So if you have 2 they can not be added. Quote Link to comment Share on other sites More sharing options...
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