Natalfaz Posted January 22, 2022 Report Share Posted January 22, 2022 5 minutes ago, FionaMG said: Yes. I live in Portugal and use MEI. Wow, thats great to know, can i ask who you use at MEI? Quote Link to comment Share on other sites More sharing options...
Srp431 Posted January 22, 2022 Report Share Posted January 22, 2022 Jacki York @ MEI has been great for us. She helped w/ save $1000 on our Christmas 2021 cruise on Allure and helped w/ using a number of FCC's we had. MikeK 1 Quote Link to comment Share on other sites More sharing options...
MikeK Posted January 22, 2022 Report Share Posted January 22, 2022 8 minutes ago, Srp431 said: Jacki York @ MEI has been great for us. She helped w/ save $1000 on our Christmas 2021 cruise on Allure and helped w/ using a number of FCC's we had. We also use Jacki and she has been great! Quote Link to comment Share on other sites More sharing options...
FionaMG Posted January 22, 2022 Report Share Posted January 22, 2022 8 minutes ago, Natalfaz said: Wow, thats great to know, can i ask who you use at MEI? I use Michelle Cunningham. [email protected] I found her recommended here on the boards and have been very happy with her service. One thing to bear in mind is that your cruise pricing has to be in US dollars so the exchange rate against your currency may sometimes be in your favour and sometimes not. teddy, WAAAYTOOO and Bob_KY 1 2 Quote Link to comment Share on other sites More sharing options...
Natalfaz Posted January 22, 2022 Report Share Posted January 22, 2022 7 minutes ago, FionaMG said: I use Michelle Cunningham. [email protected] I found her recommended here on the boards and have been very happy with her service. One thing to bear in mind is that your cruise pricing has to be in US dollars so the exchange rate against your currency may sometimes be in your favour and sometimes not. I live in Spain so will be the same as you Euros how do you do the payments, by card or transfer? Quote Link to comment Share on other sites More sharing options...
FionaMG Posted January 23, 2022 Report Share Posted January 23, 2022 12 hours ago, Natalfaz said: I live in Spain so will be the same as you Euros how do you do the payments, by card or transfer? Hello neighbour! I paid by card. Initially, I booked the cruise I wanted on Royal's US website (you can change the website country at the top of the home page) to get the booking in dollars. When you do that you have to pay the deposit on the website immediately. I then emailed Michelle with the booking number and asked her to take the booking over. She replied within a few hours (remember she's 6 hours behind you so there's bound to be a bit of a delay) to say she was processing it and then in the next couple of days I received emails both from her and from Royal confirming that the process was complete. She also sent me a form to sign electronically confirming the booking was to be handled by her. When it was time to pay the balance, she sent me details with a form that I could email back to her and her phone number to call, if I preferred, to give her the card details. The thing that is different from here in Europe is that she will use your card to pay Royal directly. She does not ever hold any of your money the way travel agents do here, so your card statement will show payment to Royal. For this reason, it's probably not possible to pay by transfer, although you could ask. I didn't bother because I wanted to take advantage of the travel insurance provided by the card. However, you don't have to book on the website if you prefer not to. Simply send her an email telling her what you're looking for and she'll get back to you with suitable suggestions. That way, you will sometimes get access to group rates that are cheaper than the prices you see on Royal's website. Sorry if I've given you a ton of information you didn't really need; I just wanted to be as helpful as possible. Quote Link to comment Share on other sites More sharing options...
Natalfaz Posted January 23, 2022 Report Share Posted January 23, 2022 7 hours ago, FionaMG said: Hello neighbour! I paid by card. Initially, I booked the cruise I wanted on Royal's US website (you can change the website country at the top of the home page) to get the booking in dollars. When you do that you have to pay the deposit on the website immediately. I then emailed Michelle with the booking number and asked her to take the booking over. She replied within a few hours (remember she's 6 hours behind you so there's bound to be a bit of a delay) to say she was processing it and then in the next couple of days I received emails both from her and from Royal confirming that the process was complete. She also sent me a form to sign electronically confirming the booking was to be handled by her. When it was time to pay the balance, she sent me details with a form that I could email back to her and her phone number to call, if I preferred, to give her the card details. The thing that is different from here in Europe is that she will use your card to pay Royal directly. She does not ever hold any of your money the way travel agents do here, so your card statement will show payment to Royal. For this reason, it's probably not possible to pay by transfer, although you could ask. I didn't bother because I wanted to take advantage of the travel insurance provided by the card. However, you don't have to book on the website if you prefer not to. Simply send her an email telling her what you're looking for and she'll get back to you with suitable suggestions. That way, you will sometimes get access to group rates that are cheaper than the prices you see on Royal's website. Sorry if I've given you a ton of information you didn't really need; I just wanted to be as helpful as possible. Wow! Thanks a lot for all that info, it is very helpful indeed FionaMG 1 Quote Link to comment Share on other sites More sharing options...
SUSAN1129 Posted August 2, 2023 Report Share Posted August 2, 2023 If I already have a MEI agent can I switch? I have asked for pricing three times she always says she’s working on it but hasn’t responded in two weeks. Do I give her more time? I’m looking for 2024 pricing for about four cruises so that I can make a decision. ( I have one cruise booked thru her already). Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 2, 2023 Report Share Posted August 2, 2023 1 hour ago, SUSAN1129 said: If I already have a MEI agent can I switch? I have asked for pricing three times she always says she’s working on it but hasn’t responded in two weeks. Do I give her more time? I’m looking for 2024 pricing for about four cruises so that I can make a decision. ( I have one cruise booked thru her already). @Beci Xaa 1 Quote Link to comment Share on other sites More sharing options...
Beci Posted August 2, 2023 Report Share Posted August 2, 2023 1 hour ago, SUSAN1129 said: If I already have a MEI agent can I switch? I have asked for pricing three times she always says she’s working on it but hasn’t responded in two weeks. Do I give her more time? I’m looking for 2024 pricing for about four cruises so that I can make a decision. ( I have one cruise booked thru her already). Hi @Susan1129 It should never take that long to get you a cruise price. Our policy is to always reply within one business day at most. May I ask if you checked your spam folder? Sometimes that creates an issue for us. If it's not there, I am very happy to check into the situation and assign a new advisor for you. Please email me directly at [email protected] with the last communication you had and we will ensure you are taken care of and get the info you need by tomorrow. I appreciate your posting so we can course correct the situation. SemperMom 1 Quote Link to comment Share on other sites More sharing options...
Beci Posted August 2, 2023 Report Share Posted August 2, 2023 13 minutes ago, SpeedNoodles said: @Beci Thanks for the tag!!! SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
CanHardlyWait Posted August 2, 2023 Report Share Posted August 2, 2023 Making a last minute booking for next month. How do I get in contact with MEI = ASAP? Thanks! Quote Link to comment Share on other sites More sharing options...
USCG Teacher Posted August 2, 2023 Report Share Posted August 2, 2023 24 minutes ago, CanHardlyWait said: Making a last minute booking for next month. How do I get in contact with MEI = ASAP? Thanks! You email @Beci at [email protected], and she'll either get you set up herself or get you in contact with someone who can straight away. Beci and CanHardlyWait 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted August 2, 2023 Report Share Posted August 2, 2023 46 minutes ago, CanHardlyWait said: Making a last minute booking for next month. How do I get in contact with MEI = ASAP? Thanks! Fill out the yellow form on the home page teddy and CanHardlyWait 1 1 Quote Link to comment Share on other sites More sharing options...
Xaa Posted August 2, 2023 Report Share Posted August 2, 2023 I would fill out the Yellow form CanHardlyWait and teddy 1 1 Quote Link to comment Share on other sites More sharing options...
Beci Posted August 2, 2023 Report Share Posted August 2, 2023 18 hours ago, SUSAN1129 said: If I already have a MEI agent can I switch? I have asked for pricing three times she always says she’s working on it but hasn’t responded in two weeks. Do I give her more time? I’m looking for 2024 pricing for about four cruises so that I can make a decision. ( I have one cruise booked thru her already). Hi @SUSAN1129 - I posted below and realized it didn't actually tag, so posting this... I also sent you a PM. I havent heard back from you yet, but I will be watching for a reply and we will get you taken care of. Thanks! Xaa and teddy 2 Quote Link to comment Share on other sites More sharing options...
Beci Posted August 2, 2023 Report Share Posted August 2, 2023 1 hour ago, USCG Teacher said: You email @Beci at [email protected], and she'll either get you set up herself or get you in contact with someone who can straight away. Hi @USCG Teacher The fastest way to get a quote is to -- go to royalcaribbeanblog.com - and fill out the form on the right side. this goes directly to us and we will assign an advisor. If you have any trouble with the form, just email me directly and I will get you to a vacation advisor. Have a great day! USCG Teacher, teddy and RCIfan1912 3 Quote Link to comment Share on other sites More sharing options...
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