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I was on a cruise last week (feb 2020) and got my club royale prime membership. I want to ask if my prime status ends on march 31 this year and resets to zero or is it valid Until next year which is march 31, 2021? Thanks!!

Edited by Newcruiser247

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The status resets each April. Here it is from the Club Royale website:

b.For Tier Credits earned after April 1, 2019, the following rules shall apply.

i.A Program Year means the period from April 1 of a calendar year through March 31 of the following calendar year;

ii.Tier Credits earned during one Program Year will be used by Club Royale to determine the Member’s Tier Level status for that same Program Year;

iii.At the beginning of each Program Year, the number of Tier Credits held by each Member shall be reset to zero.

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So, since you attained Prime status before 1 April, you will have Prime status from now through 31 March 2021.  Your points will go to zero on April 1, 2020 and you will start collecting points for the 1Apr 2021-31 Mar 2022 year. You are always accumulating points for the next casino year.

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