TerriM Posted January 18, 2020 Report Share Posted January 18, 2020 Just got off Symphony of the Seas this morning on the 11-18 Jan sailing out of Miami and my daughter has lost her precious Edward the Elephant plush toy. Have logged with RCCL but desperate to get him back. He has our email address on a little tag near his tail. If any fellow cruisers have found a stowaway please check and contact us. SpeedNoodles, Neesa, Hoski and 4 others 7 Quote Link to comment Share on other sites More sharing options...
PhantomWolf Posted January 19, 2020 Report Share Posted January 19, 2020 Bump. Good luck! I have a soft spot for things like this SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 20, 2020 Report Share Posted January 20, 2020 @TerriM I would also contact them via Face Book, Twitter in addition to calling (they may have a lost and found line also.) Be prepared to have your travel dates, Cabin number and ship & send that pic. Hopefully someone found him and turned him in, Good Luck positive thoughts your way. I just left a gorgeous new pair of boots on another line (my very last sailing with them as I have since sailed and fell in love with RCCL) and they found them and mailed them back to me within 2 weeks. Hopefully a heart string was tugging and you get Edward back soon. Found this on RC Website, when I went to it there was a form to fill out. https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=en-US Quote Link to comment Share on other sites More sharing options...
Dimension Posted January 22, 2020 Report Share Posted January 22, 2020 Bump Quote Link to comment Share on other sites More sharing options...
Jill Posted January 22, 2020 Report Share Posted January 22, 2020 Join the Symphony of the Seas Facebook group for your sailing. Neesa 1 Quote Link to comment Share on other sites More sharing options...
TerriM Posted January 22, 2020 Author Report Share Posted January 22, 2020 3 hours ago, Jill said: Join the Symphony of the Seas Facebook group for your sailing. Thanks Jill, I wasn't aware of this group. Will give it a go. Jill 1 Quote Link to comment Share on other sites More sharing options...
MattCasey Posted January 23, 2020 Report Share Posted January 23, 2020 Good luck! Quote Link to comment Share on other sites More sharing options...
sabarwolf Posted January 25, 2020 Report Share Posted January 25, 2020 Hope Edward gets back home! Quote Link to comment Share on other sites More sharing options...
fonemanbob Posted January 25, 2020 Report Share Posted January 25, 2020 Good luck on it`s return. Getting it back are about as good as winning the lottery. Wife left a drawer full of clothes 2 years ago. Never got it back. That was with various phone calls and emails. Their is a form you have to fill out as well. Otherwise you are just getting lip service from customer NO service. Best of luck. Quote Link to comment Share on other sites More sharing options...
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