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46 minutes ago, Neesa said:

And to jump on this thread as it relates is there a hard upsell once availing oneself to Spa services?

Yes, there is.  I always cut them off at the knees before I ever get any service by letting them know that I will not be purchasing any goods or services.  It has worked 100% of the time.  They always make you fill out <unnecessary, IMO>  paperwork prior to any service.  At the bottom of the page, I write in BIG LETTERS, "NO SALES" !!!!

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