saytheb Posted January 13, 2020 Report Share Posted January 13, 2020 Hello All! Is there a reason why my SetSail Pass for upcoming Symphony cruise is showing as "Sea" class on the website (including when printing) and app? We're booked into OceanView Balcony rooms, not suites. From my understanding, we shouldn't have any class at all... Thanks!! Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted January 13, 2020 Report Share Posted January 13, 2020 2 minutes ago, saytheb said: Hello All! Is there a reason why my SetSail Pass for upcoming Symphony cruise is showing as "Sea" class on the website (including when printing) and app? We're booked into OceanView Balcony rooms, not suites. From my understanding, we shouldn't have any class at all... Thanks!! Do you know which room numbers you are booked into? Any chance you booked a Junior Suite? These are considered Sea class suites. Quote Link to comment Share on other sites More sharing options...
saytheb Posted January 13, 2020 Author Report Share Posted January 13, 2020 2 minutes ago, AshleyDillo said: Do you know which room numbers you are booked into? Any chance you booked a Junior Suite? These are considered Sea class suites. Room 10536, I'm pretty sure it's just an oceanview, but I wish it were a JS instead! Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 13, 2020 Report Share Posted January 13, 2020 1 minute ago, saytheb said: Room 10536, I'm pretty sure it's just an oceanview, but I wish it were a JS instead! Did you make a bid in for a RoyalUp upgrade ? Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted January 13, 2020 Report Share Posted January 13, 2020 1 minute ago, saytheb said: Room 10536, I'm pretty sure it's just an oceanview, but I wish it were a JS instead! Well take advantage of their mistake when you enter Terminal A and show them and they'll send you up to Suite boarding That's about the only place it will be of any advantage. Rags1 1 Quote Link to comment Share on other sites More sharing options...
saytheb Posted January 13, 2020 Author Report Share Posted January 13, 2020 Just now, WAAAYTOOO said: Did you make a bid in for a RoyalUp upgrade ? Yup, but it was showing as Sea class a few weeks before I put in bids. Really confusing.. Quote Link to comment Share on other sites More sharing options...
saytheb Posted January 13, 2020 Author Report Share Posted January 13, 2020 Just now, AshleyDillo said: Well take advantage of their mistake when you enter Terminal A and show them and they'll send you up to Suite boarding That's about the only place it will be of any advantage. Definitely gonna try it hahaha I have expedited arrival on my pass as well, but my wife does not but does also show as SEA. Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted January 13, 2020 Report Share Posted January 13, 2020 3 minutes ago, saytheb said: Definitely gonna try it hahaha I have expedited arrival on my pass as well, but my wife does not but does also show as SEA. They won't question it. Just say you're in a suite if someone asks and head right to the elevator as soon as you walk into the Terminal. If they really question it you show them the Sea. You'll get to kick it upstairs where it's a little calmer and someone will check you in with a tablet. Don't get offended if they retake your photo even though you have Expedited Arrival and they don't really need to Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 13, 2020 Report Share Posted January 13, 2020 12 minutes ago, saytheb said: Yup, but it was showing as Sea class a few weeks before I put in bids. Really confusing.. Maybe they were going to upgrade you before you even registered for RoyalUp !!! Fairlynew 1 Quote Link to comment Share on other sites More sharing options...
Bakerette Posted January 14, 2020 Report Share Posted January 14, 2020 16 hours ago, saytheb said: Hello All! Is there a reason why my SetSail Pass for upcoming Symphony cruise is showing as "Sea" class on the website (including when printing) and app? We're booked into OceanView Balcony rooms, not suites. From my understanding, we shouldn't have any class at all... Thanks!! Did you select for Royal Caribbean to choose your room for you after you choose your category of stateroom that you want to stay in. If you selected for them to select your room and there was no rooms left in the stateroom category that you selected then they upgraded you to a JS which is a SEA class suite? Did anyone that is listed on your reservation call Royal Caribbean and ask to be upgraded to a JS or submit a RoyalUp bid for a JS and your reservation was selected to be upgraded to a JS SEA CLASS suite? Quote Link to comment Share on other sites More sharing options...
Matt Posted January 14, 2020 Report Share Posted January 14, 2020 I have same thing for my Harmony of the Seas cruise in March. I'm in a balcony, but it has Sea Class DDaley and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
saytheb Posted January 14, 2020 Author Report Share Posted January 14, 2020 9 hours ago, Bakerette said: Did you select for Royal Caribbean to choose your room for you after you choose your category of stateroom that you want to stay in. If you selected for them to select your room and there was no rooms left in the stateroom category that you selected then they upgraded you to a JS which is a SEA class suite? Did anyone that is listed on your reservation call Royal Caribbean and ask to be upgraded to a JS or submit a RoyalUp bid for a JS and your reservation was selected to be upgraded to a JS SEA CLASS suite? I chose the room directly via a TA (website) and specifically the OV Balcony -- wife is only other one on there and definitely didn't call them It still shows only the oceanview room and the room number still shows as a balcony room, not a JS.. really weird! 6 hours ago, Matt said: I have same thing for my Harmony of the Seas cruise in March. I'm in a balcony, but it has Sea Class If I remember, I'll reply with how it goes... not expecting much though Quote Link to comment Share on other sites More sharing options...
Ogilthorpe Posted January 14, 2020 Report Share Posted January 14, 2020 6 hours ago, Matt said: I have same thing for my Harmony of the Seas cruise in March. I'm in a balcony, but it has Sea Class Could there be a change coming for the definition of Sea Class? Quote Link to comment Share on other sites More sharing options...
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