VillainsGin Posted December 18, 2019 Report Share Posted December 18, 2019 I'm sailing for the first time in January, 2020 which is approaching sooner than I expected! I've paid in full my cruise fare few months back but left prepaid gratuities to knock out later before sail date. (i wanted to allocate cash properly so I paid for the pre-paid gratuity 1 month before sailing) Edocs came out before I paid for my prepaid gratuities so in my document package it shows that I did not prepay gratuity yet. ***My question*** Does anyone know if they update or reissue edocs to reflect accurate information? I've prepaid my gratuity but I have the old documents thats say I did not. How long does it usually take if they do update edocs? Quote Link to comment Share on other sites More sharing options...
michelle Posted December 18, 2019 Report Share Posted December 18, 2019 You can ask them to update and resend you the E-Docs and they can re-generate them for you within 24 hours VillainsGin and SpeedNoodles 1 1 Quote Link to comment Share on other sites More sharing options...
Ogilthorpe Posted December 18, 2019 Report Share Posted December 18, 2019 I'm not sure about eDocs, but. from my experience, you will receive a new invoice summary via email with every change you make. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
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