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Reservation Question


asue

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I only know the answer to this question because Matt just answered it on his last podcast (Episode 330 at 27:00). No issue. Just tell them they couldn't make it once you check in and they'll refund the taxes and port fees, but not the cruise fare (unless your cruise is still a ways away in which case you might get all or some of the fare back), for that person

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Are you looking for a refund and are you before final payment date?  If you booked in North America (US or Canada) and before final payment (typically 90 days), then you can get a  full refund.   If you are past final payment, then you could get a partial to no refund (outside of port fees).  

Otherwise, this will not be an issue.  We've had a no show before due to a last minute cancellation and no problem from RC.  We only receive port fees from the cruise line but that was all we expected and we used trip insurance to get a refund on the cruise cost.

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Not an issue, unless you wanted a refund for that person's cruise fare. If you are good with leaving the price as-is, then there's nothing further you need to do or say. Just show up to the port and inform the people at check-in that person is not joining you.

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