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Suite Perks - Harmony


bossdog421

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I'm on a Jan 2020 Harmony sailing in a Crown Loft Suite (Sky Class). I've read multiple topics and sites listing the perks but it seems there are either hidden perks or outdated information on 3rd party sites.

 

Here is the FAQ from Royals site: https://www.royalcaribbean.com/faq/questions/what-are-the-benefits-of-the-suites-program

Even this has some inconsistencies, like  complementary pressing for first formal night is listed twice...

 

What I'm looking for is room service. On a lot of the older topics and sites it says that room service is received with no additional charge for suite guests and MDR menu is included. On the official FAQ it all it lists is that "Main Dining Menu Available for In Suite Dining (During Operating Hours) "

 

Has anyone sailed recently, like the last 6 months or so, and ordered room service? Were you charged? Does it matter if it's MDR or just the room service menu? I am trying to coordinate a anniversary party in our room with some of our non suite friends. Mainly looking for some appetizers to go with some special bottles of wine I'm giving to a couple people to bring on board.

 

Are there any other "hidden perks" that aren't listed in the FAQ?

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Room service is complimentary for Sky Class.  You can order for the Room Service menu or the MDR menu.  The limitation of MDR RS is that it is only available during normal dining room operating hours while items from the RS menu can be ordered any time.  So it will depend on when you are trying to arrange your event as to which menu you can use.

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We've sailed sky class twice and our number 1 favourite thing is quiet time in the late afternoon with a book and a snack in the suite lounge.  My husband and I would read, kids would either bring a device to watch a show, or would we would play a board/card game (travel version of Connect 4 and Battleship come with us on all trips).  It was heaven.   

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@bossdog421 here the the most recent sky class benefits from Symphony.  I am almost positive that Harmony runs the exact same system.

Dear Guests,

It is our pleasure to welcome you onboard the beautiful Symphony of the Seas. We are honored that you have selected Royal Caribbean International for your cruise vacation.

We are Jackie and Jennie, your onboard Concierges. We are available to assist you throughout your cruise vacation from 8:00 am to 12:00 noon and 5:00 pm to 8:30 pm daily in the Suite Lounge on Deck 17 Aft.                                                              
As a Sky Suite guest, you are offered exclusive amenities and services not available to other guests onboard.

For your convenience, here is a brief summary of our services:

 Use of the Suite Lounge located on Deck 17 aft.

 A La Carte breakfast in Coastal Kitchen, Check the Daily Compass for the opening hours, (No reservation required)

 Continental Breakfast served in the lounge same hours as the Coastal Kitchen hours

 A La carte lunch served from Noon to 1:30 pm at the  Coastal Kitchen, Deck 17, (No reservations required)

 Dinner served in Coastal Kitchen from 5:30 pm to 09:00 pm, Deck 17, (Reservations required)

 Bar Service is available from 11:00 am to 11:00 pm in the Suite Lounge, serving as well as a wide array of beverages for purchase.

 Hors d'oeuvres, petit fours and complimentary bar setup with a selection of wine, spirits, beer and soft drinks every evening from 4:30 pm to 8:00 pm.

 Spa bathrobes for use onboard and upgraded bathroom amenities

 Exclusive Reception for Suite guests with Senior Officers. (Invitation will be sent to your suite).

 Priority pre-cruise reservations for any of our Specialty Restaurants, Onboard Activities and Vitality Spa services.

 Complimentary Internet Voom (The Fastest Internet At Sea) for one device per person for the whole cruise duration. Instructions on how to connect  is available in the room on Boarding Day or check with your Concierge

 Private Sun Deck with loungers Deck 17 forward.

 Reserved seating areas in select entertainment venues, first come first served between all Suites

 Show reservations are NOT required for all Sky Suite guests. (Except the Comedy Show in the Attic). Please show your seapass card at the entrance 20 minutes  prior to show time as booked seats will be given away 10 minutes prior to show time.

 Priority Departure. Please ask your Concierges for more details on board,


IMPORTANT NOTE:  We encourage you to book your dining preference / requests (Specialty Dining, Coastal Kitchen, Dining Room) in advance to avoid disappointment. Our Restaurants are expected to be busy during your sailing. Please let us know if we can assist with your preferred reservation pre-cruise.
 
The Suite Lounge is a private area exclusive for guests staying in the Star Class and Sky Class categories and is accessible 24 hours a day with your SeaPass card.

We respectfully request that guests observe a Smart Casual dress code when visiting the Lounge (no bathrobes, no swim or pool attire is allowed, and footwear is required at all times).  Please be informed that during the cocktail hours on formal nights, shorts, sandals and tank tops are not permitted in the lounge. We encourage all of our Guests to follow the evening dress code reflected on the daily Evening Planner.
To ensure all our guests are able to enjoy these exclusive venues, we require that all minors must be well behaved and accompanied by a parent or guardian at all times.

The lounge is designated a smoke-free area. Food and beverages are for consumption within the lounge only.
It would be our pleasure to assist you in any way to make your cruise experience the more enjoyable and wish you an unforgettable time onboard the Symphony of the Seas.

Symphony of the Seas is the newest and largest smart ship in the world. We recommend you download the Royal Caribbean App before coming onboard in order to have quick and convenient access to the most up to date information regarding daily activities and programming, access to show, dining, and Shore Excursion reservations, account information, chat service, and so much more!

LABADEE HAS ADVANTAGES TOO!

As a special VIP guest, we are pleased to offer you access to the Barefoot Beach Club & cabanas, a private beach located on Labadee.  Located on Barefoot Bay, this exclusive experience is only available to our suite guests with SKY & STAR CLASS Seapass cards – Simply show your Seapass card to the Island Concierge at the entrance.

The Barefoot Beach Club & Cabanas offers complimentary non-motorized water sports equipment (floating mats & snorkeling equipment) in addition to an upgraded lunch menu and service from Suite Beach Attendants.

For the ultimate way to relax in luxury, why not reserve one of the cabanas for the day? Featuring beautiful views and dedicated Cabana Attendant service, the 13 cabanas at Barefoot Beach Club are a not to be missed experience.
Please check the attach file for more details.  Please ensure to email back your cabana preference 1st option and 2nd option and it will be confirmed once you get onboard.

The Barefoot Beach Club & Cabanas are located on the private island destination of Labadee. This exclusive beach, available only to the top suite guests and those guests renting cabanas, offers VIP service and amenities to enhance the vacation experience of these valued guests.

Over The Water Cabana and Waterfront Cabanas are reserved for the STAR CLASS guests.



For this Caribbean Cruise we offer to you a Cabana in Labadee.
We have cabanas available in Labadee below you will see the categories:

1) Standard Cabana $ 395  (Only 8 available)

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2) HillTop Cabana $ 495 - (Only 5 available).
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Cabana charges are per cabana and not per person.

Cabanas hold up to 6 guests only.

When reserving a cabana it is reserved for you the entire day in Labadee.

Cabanas reserved are only for you and your family or friends use only, remember they only hold up to 6 guests.


If you are interested in reserving a Cabana please let us know as soon as possible as there are limited cabanas and we have 91 SKY CLASS suites.
Please also note that when reserving a cabana, no shows, will still be charged.

We look forward to hearing from you and meeting you in person. Please feel free to email us with any questions you may have at the following addresses: sy_concierge01@rccl.com or simply reply to this welcome email.  


 

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