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Crown & Anchor Husband & Wife Question


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As a result of our last cruise my wife and I achieved Gold Status for our upcoming September cruise on Mariner.  When I signed up I was assigned a Crown & Anchor number which got us the "perks" (Priority Check in and Private Preboardling Lounge).  Do I need to sign my wife up for the program too and if so will be accumulate points/awards faster?  We always travel as a couple (duh!).

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5 minutes ago, CNA Jacksonville said:

As a result of our last cruise my wife and I achieved Gold Status for our upcoming September cruise on Mariner.  When I signed up I was assigned a Crown & Anchor number which got us the "perks" (Priority Check in and Private Preboardling Lounge).  Do I need to sign my wife up for the program too and if so will be accumulate points/awards faster?  We always travel as a couple (duh!).

Congrats on Gold - welcome to Royal Caribbean!

Each one of you should have your own account and number.  You will not accrue anything faster, but there may be a situation where you don't cruise together and having your own number makes things easier.  I tend to always use my husband's number for checking prices and such, and the account I use for all Cruise Planner check-ins and purchases is tied to him, but we both do have our own.
 

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3 hours ago, KathyC said:

Congrats on Gold - welcome to Royal Caribbean!

Each one of you should have your own account and number.  You will not accrue anything faster, but there may be a situation where you don't cruise together and having your own number makes things easier.  I tend to always use my husband's number for checking prices and such, and the account I use for all Cruise Planner check-ins and purchases is tied to him, but we both do have our own.
 

Definitely, each person should get their own number - wife, husband and each kid. 

My dad is going on his first cruise in November. Does he join Crown and Anchor on the ship or can he get a number before the cruise?

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My husband and I went on our first cruise with Royal a little over a month ago. I think that I was able to obtain a Crown & Anchor number for myself online very soon  after booking the cruise with the travel agent. I didn’t think about my husband not having his own C&A number until right before we boarded the ship. So,  as soon as we boarded, we went to Guest Services, who told us to see the Loyalty Ambassador as soon as possible ( her office  opened right after the muster drill finished.) 

In any case, it was a good thing that dh received his own Crown & Anchor number - he likes to gamble in the ship’s casino, and the casino club rewards system requires that each player have a C&A number. I very rarely gamble, but I wouldn’t want to be without a number myself. 

 

Btw, we are Gold members, of course, but I will be darned if I can figure out how to change that “Pre-Gold” status that’s in my byline. I have already tried a few times, but no luck, lol! 

 

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49 minutes ago, Sushitex said:

My husband and I went on our first cruise with Royal a little over a month ago. I think that I was able to obtain a Crown & Anchor number for myself online very soon  after booking the cruise with the travel agent. I didn’t think about my husband not having his own C&A number until right before we boarded the ship. So,  as soon as we boarded, we went to Guest Services, who told us to see the Loyalty Ambassador as soon as possible ( her office  opened right after the muster drill finished.) 

In any case, it was a good thing that dh received his own Crown & Anchor number - he likes to gamble in the ship’s casino, and the casino club rewards system requires that each player have a C&A number. I very rarely gamble, but I wouldn’t want to be without a number myself. 

 

Btw, we are Gold members, of course, but I will be darned if I can figure out how to change that “Pre-Gold” status that’s in my byline. I have already tried a few times, but no luck, lol! 

 

Do you mean the Pre-Gold here on this site?  

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Oh, another reason to each have your own Crown & Anchor account, is so you each get a set of benefits.  It doesn't mean much now, but it will as you move up the ranks and you EACH get a buy one get one free beverage (specialty coffee, beer, glass of wine, milkshake) and other discounts.  If she doesn't have a C & A status, then you're missing out on some great benefits! 

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10 hours ago, bokx2 said:

My dad is going on his first cruise in November. Does he join Crown and Anchor on the ship or can he get a number before the cruise?

Your dad should sign up for crown and Anchor online or over the phone before the cruise and get his loyalty number so that he can then add his crib and Anchor number to the cruise and start earning points from the first day of each cruise all the way to the last day of each cruise. 

 

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10 hours ago, Sushitex said:

Yes, I am not sure what “Pre-Gold”  in my byline means in these message boards. Anybody know if it’s actually related to our Crown & Anchor status? 

Or maybe it’s that I have only made 2 posts so far ( but I am great at lurking, lol...)

 

This site is not connected with your Crown & Anchor account.  The line under your handle/name on this site is related to the number of posts you make.  Zero connection to crown and anchor.  It's just @Matt having fun.

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12 hours ago, Sushitex said:

Yes, I am not sure what “Pre-Gold”  in my byline means in these message boards. Anybody know if it’s actually related to our Crown & Anchor status? 

Or maybe it’s that I have only made 2 posts so far ( but I am great at lurking, lol...)

 

It's related to your activity, not CAS.  Welcome!

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Also remember that if you are in the same household and relationship each of you can be the same level as the highest member. I my wife goes on additional cruises with her friends and when she reaches the next level I call RCCL and they update me as well. Nice for perks and check-ins.

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Just Checking  ...

Wife and I went on a 9 night cruise in May on the Grandeur. 

I had gotten my Crown and Anchor membership number pre cruise. Wife received hers after cruise.

She was awarded her 9 points when she got hers, I am still waiting.

Question is .. Should we both get the 9 points or does just the "primary" name (evidently her)on the reservation get the points?

BTW, the cruise to New England and Canada was fantastic and we are booked for next April to Bermuda (2 night stay) on the Grandeur.

Thanks, Dave 

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On 8/12/2019 at 3:24 PM, CrznTxn said:

Also remember that if you are in the same household and relationship each of you can be the same level as the highest member. I my wife goes on additional cruises with her friends and when she reaches the next level I call RCCL and they update me as well. Nice for perks and check-ins.

The shared status is a nice thing. Other lines don’t do it. MSC for example doesn’t have any shared status. 

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On 8/17/2019 at 2:43 PM, 711Dave said:

Just Checking  ...

Wife and I went on a 9 night cruise in May on the Grandeur. 

I had gotten my Crown and Anchor membership number pre cruise. Wife received hers after cruise.

She was awarded her 9 points when she got hers, I am still waiting.

Question is .. Should we both get the 9 points or does just the "primary" name (evidently her)on the reservation get the points?

BTW, the cruise to New England and Canada was fantastic and we are booked for next April to Bermuda (2 night stay) on the Grandeur.

Thanks, Dave 

Everyone gets points based on every night they spend on board.  

It's possible they didn't link your pre-cruise CAS# and assigned you a new one like they did your wife.  Simply call the C&A team or email them, they straighten it out.

crownandanchor@rccl.com

‭(800) 526-9723‬

Having your confirmation # will help.  Your wife's account will have that in the "Past Cruises" section.

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On 8/17/2019 at 3:07 PM, twangster said:

Everyone gets points based on every night they spend on board.  

It's possible they didn't link your pre-cruise CAS# and assigned you a new one like they did your wife.  Simply call the C&A team or email them, they straighten it out.

crownandanchor@rccl.com

‭(800) 526-9723‬

Having your confirmation # will help.  Your wife's account will have that in the "Past Cruises" section.

Thank you I was looking for this email.

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1 hour ago, VinceC said:

This may be a stupid question, but I thought that once you cruise you automatically get a C&A number assigned by Royal.  Does that still hold true?

I could be wrong, but I think you're sort of right. Once you cruise, there's an account per se, but it needs to be "activated" by registering for it? Certainly you need to set up your account before benefits start coming your way.

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On 8/12/2019 at 3:24 PM, CrznTxn said:

Also remember that if you are in the same household and relationship each of you can be the same level as the highest member. I my wife goes on additional cruises with her friends and when she reaches the next level I call RCCL and they update me as well. Nice for perks and check-ins.

For years, I was always one cruise behind my wife (7 pts).  She was up to Emerald and I was still at Platinum.  We mentioned it to our travel agent and she told us to go to C&A desk on-board and it would be taken care of.  Sure enough, it took just a few minutes and I was bumped up to Emerald and our memberships are now linked.  We were told that we will always be at the higher of the 2 levels.

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Replying to my original question.

After setting up a Crown and Anchor Account ( I don't remember how I did it ) I read somewhere (probably on here) that after completing your first cruise you would automatically receive your Crown and Anchor membership number and your points. 

So I did NOTHING except wait to see if the wife got her membership and sure enough, about 4 weeks after the cruise she received an email welcoming her to the C&A.

As of now we have not done anything to set up out accounts, but will look into that.

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  • 7 months later...

So let's say that we have the two memberships are linked. My partner is a PLATINUM and I'm an EMERALD. When we both go on our next cruise together, does it show EMERALD on my partner's SeaPass so that without swiping the card, a crew member can see status? And is it mentioned elsewhere in documents related to my partner?

Also, just out of curiosity, if I go on additional cruises without my partner and reach the next level, DIAMOND, is my partner also considered DIAMOND even though he didn't go on those additional cruises? If not, would we need to call RCCL and they will update status?

Thanks.

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If you are looking to climb the C & A ladder quicker you might look into a Jr. suite next time around because you cruise points double.  We did that years ago and now we are diamond plus members.  Sometimes the Jr. suites aren't that much more than a standard balcony room.  The Jr suites are bigger,  nicer bathrooms, walk in closets on Oasis class ships,  and getting on and off the ship is sometimes quicker.   Keep price checking and you could bump up.

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1 hour ago, Lloyd said:

So let's say that we have the two memberships are linked. My partner is a PLATINUM and I'm an EMERALD. When we both go on our next cruise together, does it show EMERALD on my partner's SeaPass so that without swiping the card, a crew member can see status? And is it mentioned elsewhere in documents related to my partner?

Also, just out of curiosity, if I go on additional cruises without my partner and reach the next level, DIAMOND, is my partner also considered DIAMOND even though he didn't go on those additional cruises? If not, would we need to call RCCL and they will update status?

Thanks.

 

If your CAS accounts are properly linked your partner would see Emerald status when they log into their account.  In all respects they would be Emerald.  Their SetSail pass will say Emerald and their Seapass card will say Emerald even if they sail without you some time.

Once your two accounts are linked then as you climb the CAS ladder their status will automatically be elevated along with you.  There is nothing further to do once the accounts are tagged to be in a relationship.

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2 minutes ago, twangster said:

If your CAS accounts are properly linked your partner would see Emerald status when they log into their account.  In all respects they would be Emerald.  Their SetSail pass will say Emerald and their Seapass card will say Emerald even if they sail without you some time.

Once your two accounts are linked then as you climb the CAS ladder their status will automatically be elevated along with you.  There is nothing further to do once the accounts are tagged to be in a relationship.

Thanks for the reply.

Partner still sees PLATINUM when logging into RCCL My Cruise account, but I understand that they're busy with cancellations, rebookings , etc., so it could take a while.

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1 minute ago, Lloyd said:

Thanks for the reply.

Partner still sees PLATINUM when logging into RCCL My Cruise account, but I understand that they're busy with cancellations, rebookings , etc., so it could take a while.

Indeed it can take a few days.  

Once it's linked their points tally will appear to be the same as yours however if the relationship ever ends their points tally will return to what they have accumulated based on their own cruise history.   

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  • 4 weeks later...
On 4/9/2020 at 5:57 PM, twangster said:

If your CAS accounts are properly linked your partner would see Emerald status when they log into their account.  In all respects they would be Emerald.  Their SetSail pass will say Emerald and their Seapass card will say Emerald even if they sail without you some time.

Once your two accounts are linked then as you climb the CAS ladder their status will automatically be elevated along with you.  There is nothing further to do once the accounts are tagged to be in a relationship.

My husband and I both have CAS accounts, but how do I make sure they're properly linked?

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On 8/11/2019 at 9:29 PM, bokx2 said:

My dad is going on his first cruise in November. Does he join Crown and Anchor on the ship or can he get a number before the cruise?

You can sign up your dad up before his cruise before he goes on the cruise and he will get his CAS number issued to him after the registration for the crown & anchor society is complete.

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On 8/11/2019 at 11:50 PM, Sushitex said:

Yes, I am not sure what “Pre-Gold”  in my byline means in these message boards. Anybody know if it’s actually related to our Crown & Anchor status? 

Or maybe it’s that I have only made 2 posts so far ( but I am great at lurking, lol...)

 

This website and These message boards is not related to royal Caribbean or the royal Caribbean cruise planner. Royalcaribbeanblog & royalCaribbean.com is not related to each other and does not have anything to do with the status on both websites.

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On 8/17/2019 at 2:43 PM, 711Dave said:

Just Checking  ...

Wife and I went on a 9 night cruise in May on the Grandeur. 

I had gotten my Crown and Anchor membership number pre cruise. Wife received hers after cruise.

She was awarded her 9 points when she got hers, I am still waiting.

Question is .. Should we both get the 9 points or does just the "primary" name (evidently her)on the reservation get the points?

BTW, the cruise to New England and Canada was fantastic and we are booked for next April to Bermuda (2 night stay) on the Grandeur.

Thanks, Dave 

Both of you will get the points

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  • 3 years later...

This may be a dumb or repeated question, so I apologize in advance if it is. I have my own C&A number and I recently signed my husband up for his. He has 0 points as a newbie. I have 12 from our last trip. We are going again in October in another Jr suite for 5 nights. I think we will both get 10 points each. So, after our upcoming cruise, is it possible for his points to be combined so that we can move up to platinum for next year’s cruise? Or do our points always stay separate? Thank you for any help at all….

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2 hours ago, Arthea Reno said:

This may be a dumb or repeated question, so I apologize in advance if it is. I have my own C&A number and I recently signed my husband up for his. He has 0 points as a newbie. I have 12 from our last trip. We are going again in October in another Jr suite for 5 nights. I think we will both get 10 points each. So, after our upcoming cruise, is it possible for his points to be combined so that we can move up to platinum for next year’s cruise? Or do our points always stay separate? Thank you for any help at all….

They always stay separate. You only get the point for cruises you actually sail. The person with the highest point total in the relationship will determine status. But point totals stay the same. Example I have 179 points but my partner has 53. He gets the diamond plus status but not my points and they don't combine points.

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2 hours ago, Arthea Reno said:

This may be a dumb or repeated question, so I apologize in advance if it is. I have my own C&A number and I recently signed my husband up for his. He has 0 points as a newbie. I have 12 from our last trip. We are going again in October in another Jr suite for 5 nights. I think we will both get 10 points each. So, after our upcoming cruise, is it possible for his points to be combined so that we can move up to platinum for next year’s cruise? Or do our points always stay separate? Thank you for any help at all….

I thought my spouse keeps my status but his own points.  While onboard we were chatting with a loyalty ambassador and this came up.  He checked the system and it turns out my husband was not entered into a relationship with me.  He fixed it, my husband now shows my points (me being the points earner). My husband recently sailed on his own.  The 4 points he earned did not move our “joint points” up as I’ve earned a significant amount of points without him. 
 

call crown and anchor and ensure your entered into a relationship. 1 (800) 526-9723 Or when you are on your next cruise you can make an inquiry while onboard with the loyalty ambassador 

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On 8/8/2023 at 6:55 PM, Ampurp85 said:

They always stay separate. You only get the point for cruises you actually sail. The person with the highest point total in the relationship will determine status. But point totals stay the same. Example I have 179 points but my partner has 53. He gets the diamond plus status but not my points and they don't combine points.

So does your partner get their own drink vouchers loaded to their sea pass card when you cruise together?

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