Louvanh Posted July 27, 2019 Report Share Posted July 27, 2019 So left yesterday from Seattle Smith Cove pier. First most disorganized embarkation I have ever experienced. Staff just pointing to go anywhere and not even bothering to determine your loyalty status nor your room class. Except for the “key” buyers. There they have signs and people looking for them. Great I just enjoyed spending a lot of money on sky class suite and having not a single area for suite travelers. Then getting into a scrum pit and finally asking a staff member and getting told go other side toward windows. Yeah right thousand people in the way. Boarding time comes. Announcement Pinnacle, D+, D and key members board first. No suite guests nothing. Really since when do suite guests fall behind those categories. Not sure if this is at all terminals now. But not sure RC thinking of irritating suite guests and allowing pseudo suite guest who spend for key to jump above and even be in class of Pinnacle members. Another slap to loyalty. Will see how rest of week plays out. Have early private excursions. See if we have priory at ports or have to wait behind “key” buyers. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted July 27, 2019 Report Share Posted July 27, 2019 Make sure you write this up in the post-cruise survey. Completely unacceptable. Quote Link to comment Share on other sites More sharing options...
Matt Posted July 27, 2019 Report Share Posted July 27, 2019 Last year we arrived "late" to the terminal (late is a relative term for me) and boarding had begun and I recall it being a cattle call to go in. Not sure why Seattle handles it differently. Quote Link to comment Share on other sites More sharing options...
lindal Posted July 27, 2019 Report Share Posted July 27, 2019 I’m so disappointed to hear that. I hope things go up from here!! Would love to hear more about your sky class experience as we’re traveling in sky class next summer. Quote Link to comment Share on other sites More sharing options...
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