ChessE4 Posted July 17, 2019 Report Share Posted July 17, 2019 My wife says there was a recent update (yesterday) and now she can't get the App to work for our 8 September cruise. Anyone else having problems? She says it won't accept the privacy update acceptance. Quote Link to comment Share on other sites More sharing options...
FManke Posted July 17, 2019 Report Share Posted July 17, 2019 1 minute ago, ChessE4 said: My wife says there was a recent update (yesterday) and now she can't get the App to work for our 8 September cruise. Anyone else having problems? She says it won't accept the privacy update acceptance. RC IT issues? I'm shocked! RWDW1204 1 Quote Link to comment Share on other sites More sharing options...
fonemanbob Posted July 17, 2019 Report Share Posted July 17, 2019 5 minutes ago, FManke said: RC IT issues? I'm shocked! No surprise there Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted July 17, 2019 Report Share Posted July 17, 2019 Uninstall and try again? That's my first go-to when apps mess up on me. ChessE4 1 Quote Link to comment Share on other sites More sharing options...
cmdrfrag Posted July 17, 2019 Report Share Posted July 17, 2019 Working ok on my iPhone at the moment Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted July 17, 2019 Author Report Share Posted July 17, 2019 Thanks all. Could just be her device. She is rebooting... Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted July 17, 2019 Report Share Posted July 17, 2019 Mine works but all my future sailings (except for my upcoming one) have been wiped from the app. I now have to go back in and re-enter them all which is on my list of things to do today. Quote Link to comment Share on other sites More sharing options...
twangster Posted July 17, 2019 Report Share Posted July 17, 2019 Working for me. It did act like it had to refresh all the data but with that complete it's all there. A couple days ago a future Majesty cruise had the chat icon present but tapping it didn't do anything. After switching cruises and then back again it was no longer there so I figured it was a glitch in the matrix. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted July 17, 2019 Report Share Posted July 17, 2019 Slightly off topic question but can the Royal App do a countdown feature? If so, I still cannot find it... Quote Link to comment Share on other sites More sharing options...
tiny260 Posted July 17, 2019 Report Share Posted July 17, 2019 Not that I've found, I still use Ship Mate for mine. Lovetocruise2002 1 Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted July 17, 2019 Report Share Posted July 17, 2019 2 minutes ago, tiny260 said: Not that I've found, I still use Ship Mate for mine. That's what I've had to do as well... Quote Link to comment Share on other sites More sharing options...
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