BrewerJoe Posted June 6, 2019 Report Share Posted June 6, 2019 We're sailing on Harmony out of Port Canaveral this summer and I'm printing out my SetSail passes tonight. I noticed that my wife and kids have a green 'Expedited Arrival' bar at the top of their's and I do not. Any idea why they'd have it and I wouldn't? Does it make any difference? I'm picturing myself downtrodden in a long non-moving line while they're all smiles waltzing right onto the ship! KristiZ, coneyraven and SpeedNoodles 3 Quote Link to comment Share on other sites More sharing options...
KristiZ Posted June 6, 2019 Report Share Posted June 6, 2019 I think it has to do with having the app downloaded? As far as I know it's still a test program. I think they won't split you guys up, though. Just have your wife "in front" of the the group and follow along like you belong! Quote Link to comment Share on other sites More sharing options...
MarvinS Posted June 6, 2019 Report Share Posted June 6, 2019 We just boarded Harmony for a cruise on 5/26/19 in Port Canaveral. We also had differing information on our setsail passes. It was absolutely no issue. We went through check-in as a group. There were agents there with tablets scanning the barcodes of the seapass cards, and snapping a quick photo, scanning the passport, and we were waiting in line to board. Total check-in time was about three minutes. We then waited about 10 minutes for our group number to be called for boarding, and on the ship we went. We were to the port and checked in about 10:45AM or so... Quote Link to comment Share on other sites More sharing options...
BrewerJoe Posted June 6, 2019 Author Report Share Posted June 6, 2019 KristiZ - Thanks! I do have the app downloaded and am pretty sure I used it to check in all 4 of us. I planned to shuffle my pass into the deck and hope for the best :) MarvinS - Thanks for sharing your experience! Happy to hear that embarkation is so painless...hopefully that will be the case for us too! We will definitely be there early - 10:15-ish. Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted June 7, 2019 Report Share Posted June 7, 2019 On 19 May we had the same experience with the Harmony as MarvinS, boarding very quickly and actually an hour before our "scheduled" boarding time. Quote Link to comment Share on other sites More sharing options...
jticarruthers Posted June 11, 2019 Report Share Posted June 11, 2019 We had three cruises this month and checked in for all of them on the computer at the same time. For the first one, one member of the group got expedited and no one on any of the other groups did. They let us all go through together on the first group, basically you walk through a set of cameras that perform facial recognition and bring up your information automatically and then all you do is show your passport and head straight on board. When we did it this time they waived us straight on to the ship while everyone else was still waiting in the seating area ... leading me to believe you cut ahead of the status groups. While there i asked how you get expedited arrival and was told "if you upload your pictures you have it". Second trip, all pictures uploaded, no expedited arrival. No one could explain why since i had my pictures uploaded, no big deal, Diamond loaded up shortly anyway. Third trip, all pictures reloaded, no expedited arrival. Asked the attendant, he couldnt figure out why so he waved us through the line anyway. This time Diamond boarded before Expedited ... All in all it seems very slick but somewhat scary that the people operating it dont seem to have a clue about how it works. Quote Link to comment Share on other sites More sharing options...
BrewerJoe Posted June 11, 2019 Author Report Share Posted June 11, 2019 Ah, so like many of the other things I've been trying to get smart on - it's totally unpredictable, makes little sense, and often RC's own staff doesn't understand it! Gotcha. WAAAYTOOO, jticarruthers and RWDW1204 1 1 1 Quote Link to comment Share on other sites More sharing options...
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