Jump to content

Casino annual "free" cruise 2019-2020


Recommended Posts

My spouse decided yesterday that she do not want to wait for our next cruise at  August and we should check if we can book another cruise before. Since its April and I contribute enough to RCL revenues last year I suppose to have a free cruise from club Royal (the annual club royal period is between April 2019 to April 2020). I Called club royal , they checked and said that yes , I should have this annual free  cruise but its not in the system yet, they said they got a notice that everyone should be in the system by April 8 (I called on April 11) and I should call again in few days after I will get an email. Now we all know that I have better chance to win the 1 M $ lottery than getting offer email from club royal , so I guess I will just try again in few days, hoping that the cruise I am aiming for (Oasis at June)  

Anyone got any email regarding the annual "free" cruise (you should get if you qualified for at least prime in the casino program)   ? 

Link to comment
Share on other sites

6 minutes ago, APM said:

You can book a cruise.pay the deposit.Later, when the offer comes available , you can apply it to that cruise.

I was told that the cruise must be 90 days out. I am not sure if this is true. I am getting close to the 90 days mark. I am a teacher so my off days are in the Summer.

Link to comment
Share on other sites

7 minutes ago, APM said:

You can book a cruise.pay the deposit.Later, when the offer comes available , you can apply it to that cruise.

It is a good option if I did not tried to book a cruise for June 2019 which mean I will need to pay everything now ?, If it will not be available I might just do it to a cruise that I already booked as you suggested 

Link to comment
Share on other sites

1 minute ago, Sweety said:

I was told that the cruise must be 90 days out. I am not sure if this is true. I am getting close to the 90 days mark. I am a teacher so my off days are in the Summer.

In that case I will not be able to use it for June ? I hope they have some expectation , same for me its about vacation times. I will try anyway  

Link to comment
Share on other sites

2 minutes ago, WAAAYTOOO said:

I have not heard of a 90 day requirement. The only “rules” that I am aware of is that it cannot be on a “holiday” sailing (never defined as far as I know) and it must be no more than 8 days.  If there is a 90 day rule, it is something new.

I believe/hope that as always with RCL and even more with the Casino program its a matter of getting the right representative, the information they have is very limited/inconstant  . Well if I will fail I will try try again.

  

Link to comment
Share on other sites

33 minutes ago, WAAAYTOOO said:

I have not heard of a 90 day requirement. The only “rules” that I am aware of is that it cannot be on a “holiday” sailing (never defined as far as I know) and it must be no more than 8 days.  If there is a 90 day rule, it is something new.

I am trying to reprice a cruise that the final payment is due soon. The representative told me that. Like we always say ask again and again until someone comes up with the answer I want.

Link to comment
Share on other sites

2 hours ago, dodgestang said:

Got my prime free cruise email this afternoon, so maybe yours will show up soon

Im glad you got yours its good to know they are working on it. I just checked and still not yet. I am going to call Monday and see what the deal is. 

Link to comment
Share on other sites

Hi , 

Well did not got an email but on the offer site I saw today that the annual offer became available @Sweety  you should also checked.

So I called and I have some bad news and good news , 

The good news , the 90 roles dose not exist I guess as I could book June 2019 cruise , the bad news that the upgrade discount might have changed. I have a free balcony and I tried to get a Junior suite or ocean view , for Junior suite it was + 2000 $ and for ocean view + 1000 $ which mean if I deduct the cabin cost almost 0 discount , if I am not deducting its around 60% discount which is nice. Maybe they change it now that they reduce from the upgrade room only the stated value, which is 750 $ for inside and 1000$ for balcony.

Decided to upgrade only to a  boardwalk balcony from the Park view  I had (+30 $  to get Johnny rocket meal and  two Soda package ? )  now  at least I secured it and I have to decide if I want to upgrade to the JS or not   

Link to comment
Share on other sites

Asking for some help.  I got a nice surprise I think..looked on clubroyaleoffers.com and my annual cruise benefit code was 19TIER1.  Does anyone know if that is Prime, SIgnature or Masters?

Spent 25 minutes on hold this AM with club royale and never got to speak with anyone.

Link to comment
Share on other sites

4 minutes ago, APM said:

Asking for some help.  I got a nice surprise I think..looked on clubroyaleoffers.com and my annual cruise benefit code was 19TIER1.  Does anyone know if that is Prime, SIgnature or Masters?

Spent 25 minutes on hold this AM with club royale and never got to speak with anyone.

My offer already delete as I already used it , but in the offer it will said the type of cabin this offer is for , so if it says inside its prime , balcony its signature and if it says grand suite you are very lucky ? 

Link to comment
Share on other sites

12 hours ago, Alpinecat said:

Just checked and our annual cruise is listed. Yeah! The annual cruise is for 2 people but can you add a third person and pay the difference?

That should not be an issue , as long as the room they find you can have a third person , not sure how they will price it but it always good to ask.

Link to comment
Share on other sites

12 hours ago, Alpinecat said:

Just checked and our annual cruise is listed. Yeah! The annual cruise is for 2 people but can you add a third person and pay the difference?

Yes, we added my two kids (kids sail free promo stacked with casino offer). You have to pay the taxes for the kids and any upgrade fees if room upgrade is needed. We upgraded the complimentary inside to Oceanview Balcony and total came out to $1127 for 4 of us on March 8th Harmony.

Link to comment
Share on other sites

4 hours ago, APM said:

The rumor is they have reduced the discounts on upgrades above junior suite cabins. Over the weekend, before new levels were announced, i had to pay $2k for a grand suite upgrade from a comp junior suite.

Wow!  I would stay put and use that $2000 to book another cruise!  We always get an outside balcony and never had a suite yet.  We do however, have a Spa Mini Suite booked for November on NCL and that might change my mine about a suite being worth that much more. 

Link to comment
Share on other sites

40 minutes ago, whitsmom said:

Wow!  I would stay put and use that $2000 to book another cruise!  We always get an outside balcony and never had a suite yet.  We do however, have a Spa Mini Suite booked for November on NCL and that might change my mine about a suite being worth that much more. 

New strategy being discussed as we speak.  I agree $2k could be better spent elsewhere, however DW loves the Suite lounge/Coastal Kitchen.  I pick my battles wisely....

Link to comment
Share on other sites

1 minute ago, APM said:

New strategy being discussed as we speak.  I agree $2k could be better spent elsewhere, however DW loves the Suite lounge/Coastal Kitchen.  I pick my battles wisely....

My husband knows I love junior suites and above. He says yes as long as it's a cruise.

Link to comment
Share on other sites

  • 5 months later...

If you are not receiving offers by email or regular mail, it’s best to call Club  Royale to ask about each particular offer. My husband made Prime in early July and started receiving email offers the third week of August. He has been getting mostly the weekly jackpot offers, with a few other offers thrown in. He hasn’t received any snail mail offers yet. 

You can ask the reps to email you the offer - we had to do that last week when dh received an offer, but no email. Usually there’s a lag of several hours between the time that the offers are posted on the offers page and they are emailed to him, but he never received it, so he finally just called to request that offer. 

From what we’ve been told by the CR reps, if there’s a trade-in value listed, you must apply it to a cruise that sails by the last expiration date listed on the offer. So I would look at the list of sailings offered, and find the last date listed. You can book this non-qualifying cruise when you are on the phone with CR. 

If there’s a cruise listed ( either free or a discounted one )  on the offer you can either book it on the phone or redeem it using the offers page. We have always called because we always have at least one question for the rep about the offer. 

I am not sure how many offers can be used - my guess, is as many that haven’t expired yet. I believe that you can apply only 1 CR offer to a specific cruise, unless your partner/ spouse is also a CR member. I understand that the second person can use their offer to upgrade a stateroom for that same cruise. 

Be aware that I read there are call centers in Oregon, Jamaica, and Guatemala (?) - some other country in Central or South America, anyway. We have mostly spoken with knowledgeable reps, but there were a couple that were either new or just unsure about our questions or requests.  

One of the numbers listed on their offers is 1-866-578-3667. 

 

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...