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samiaam25

The Key - Questions!

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I am cruising in 4 days... I went into the cruise planner to purchase The Key and it wouldn't let me check out, but didn't say it was sold out or to check on board. It said to call. When I called the number provided, the woman I spoke with told me they only had ONE left 🙁... There are only two of us traveling, myself and my daughter... She suggested I purchase it for my daughter so she can take advantage of the special hours for the climbing wall and flow rider and told me to email shorex@rccl.com to ask of they would make an additional Key available for the sailing for me. That's exactly what I did. I purchased the one and emailed about the other... I haven't heard back yet, but I do have a question in the meantime... In the event they don't allow me to purchase an additional Key, when it comes to special seating for the shows (which is all I am worried about with only having one Key)... Do you think they would still let me sit with my daughter in the special seating with her having the Key?? 

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First, that's such an odd situation where there's just one left. It also is a great example for anyone who believes there is no limit to the amount of Key offerings are on a given sailing.

I'd say as long as the other reserved seats aren't taken up/needed by other Key guests, it will be fine.  About 10 minutes or so before show time, any remaining unused Key seats are opened up to the rest of the ship anyway.

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27 minutes ago, Matt said:

First, that's such an odd situation where there's just one left. It also is a great example for anyone who believes there is no limit to the amount of Key offerings are on a given sailing.

I'd say as long as the other reserved seats aren't taken up/needed by other Key guests, it will be fine.  About 10 minutes or so before show time, any remaining unused Key seats are opened up to the rest of the ship anyway.

I sure hope so! I will definitely check it out once we are on board 🙂

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23 minutes ago, twangster said:

Very interesting.  

The Key is supposed to be purchased by everyone in the cabin over 6 yo.  

Let us know how you make out with this odd split cabin Key.

I'll definitely keep you posted! My daughter is 13, so technically she is an "adult". I wish they would have let me purchase two at the time, I practically begged them to take my money 😂

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I received good news via email today! They made an additional Key available for me! I'm glad I won't have to watch my 13 year old eat lunch at Chops without me now 🤣

Hello,

 Hope this email finds you well,

 I am glad to inform we were able to obtain the additional spot that you requested; to book The Key service, please call us as soon as you can in order to pay for it please. Payment can only be made today.

 Regards,

Kevin Velasquez

Resolutions Specialist

Royal Caribbean International®

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I'm sailing on the LOS 12/01/2019 I'm interested in the key but we have 3 cabins in the group! We only have 2 people total in my cabin but in the others we have 4 and they are trying to decide if they want to get or not. I called today to see if they have a limit and she said that they only had 77 left. I'm going to buy regardless of the others so I'm going to make sure to buy in the next few days. 

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