12thman Posted April 3, 2019 Report Share Posted April 3, 2019 I'm very confused about how many accounts come with a Sky class suite? According to an article @Matt wrote everyone in the suite is supposed to get 1 account for VOOM. When I called RCCL the guy said no, just one account for one device. Did this change recently? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 3, 2019 Report Share Posted April 3, 2019 Matt is correct (What else would the answer be !). Everyone in the suite gets a 1 device Voom package. Royal Caribbean Customer Service agents are notoriously ill-informed on such matters. It seems hard to believe, but it is so true. tiny260 1 Quote Link to comment Share on other sites More sharing options...
12thman Posted April 3, 2019 Author Report Share Posted April 3, 2019 Thank you @WAAAYTOOO. I called twice speaking to different agents. Both said the other person needed to purchase a VOOM account. I'll cancel that VOOM package now!! Quote Link to comment Share on other sites More sharing options...
Matt Posted April 3, 2019 Report Share Posted April 3, 2019 Sorry for any confusion. Each guest in Sky Class (Oasis or Quantum Class) gets one Voom code per person in the room. This does not apply to non-Oasis/Quantum Class suites. Quote Link to comment Share on other sites More sharing options...
12thman Posted April 3, 2019 Author Report Share Posted April 3, 2019 2 minutes ago, Matt said: Sorry for any confusion. Each guest in Sky Class (Oasis or Quantum Class) gets one Voom code per person in the room. This does not apply to non-Oasis/Quantum Class suites. No worries @Matt I'm sailing on the Allure that's an Oasis right? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 3, 2019 Report Share Posted April 3, 2019 Yes. Allure is an Oasis class ship ! Quote Link to comment Share on other sites More sharing options...
12thman Posted April 3, 2019 Author Report Share Posted April 3, 2019 Just now, WAAAYTOOO said: Yes. Allure is an Oasis class ship ! Thank you!! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 3, 2019 Report Share Posted April 3, 2019 You are so welcome ! Quote Link to comment Share on other sites More sharing options...
Ndfan89 Posted April 4, 2019 Report Share Posted April 4, 2019 I just got off the Allure two weeks ago (Sky class) and everyone in the suite received their own Voom code. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
12thman Posted April 4, 2019 Author Report Share Posted April 4, 2019 7 hours ago, Ndfan89 said: I just got off the Allure two weeks ago (Sky class) and everyone in the suite received their own Voom code. Thank you for confirming that!! Quote Link to comment Share on other sites More sharing options...
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