twangster Posted April 5, 2019 Author Report Share Posted April 5, 2019 30 minutes ago, SpeedNoodles said: I can see both my Caribbean and Alaskan cruise excursions. (I hate to be the killjoy here). deep1, SpeedNoodles and JennyB 3 Quote Link to comment Share on other sites More sharing options...
twangster Posted April 5, 2019 Author Report Share Posted April 5, 2019 32 minutes ago, SpeedNoodles said: Is it remotely possible that the excursions are sold out, and when you cancel a spot opens up so you can see it again? Just throwing it out as an idea. I've contacted people on my roll call. They can see them, they can tell me the current price. They've also reported the same issue on the post cruise transfer excursion. They can't see it any more. I can, because I haven't bought it. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted April 5, 2019 Report Share Posted April 5, 2019 27 minutes ago, twangster said: People tell me this, but never in a good way. twangster 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted April 5, 2019 Report Share Posted April 5, 2019 I only mentioned my results because it doesn't seem to be a matter of policy. But if it makes people feel better I'll retract it and say "just kidding!!! It's happening to me, too!" twangster and JohnUK 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 6, 2019 Report Share Posted April 6, 2019 20 hours ago, twangster said: Just so that everyone sees what I see, here are excursions for a Hawaii port. The '15' at the top is the count of excursions for this port. Purchase an excursion, and it disappears. Now there are only '14' excursions listed for this port. Notice how my snorkeling adventure has disappeared. It's in my calendar and order history though. If I cancel this purchase it re-appears in the list. Scoundrels ! Quote Link to comment Share on other sites More sharing options...
Traveler Posted April 6, 2019 Report Share Posted April 6, 2019 On 4/5/2019 at 3:46 PM, twangster said: Confirmed with yesterday’s price drops. On two of my cruises my purchased excursions are hidden from the cruise planner until I cancel them, then they magically appear for me to buy again at the lower price. Once re-booked they disappear once again. On a different cruise they don’t disappear and it’s the classic approach to look for price drops. Also for my two cruises , its did not show at all excursions I already booked , even when I tried to modify it , after it asked me if I want to rebook (after it showed conflict) I got error message. so I had to cancel and reboot (saving 40 $ for both of us) Quote Link to comment Share on other sites More sharing options...
twangster Posted April 6, 2019 Author Report Share Posted April 6, 2019 8 minutes ago, Traveler said: Also for my two cruises , its did not show at all excursions I already booked , even when I tried to modify it , after it asked me if I want to rebook (after it showed conflict) I got error message. so I had to cancel and reboot (saving 40 $ for both of us) Same. Modify didn't work, no choice but to cancel and re-purchase. I saved nearly $300 across three cruises and 12 excursions so I can see why they don't want it to be easy to check for price drops. Quote Link to comment Share on other sites More sharing options...
Traveler Posted April 6, 2019 Report Share Posted April 6, 2019 8 minutes ago, twangster said: Same. Modify didn't work, no choice but to cancel and re-purchase. I saved nearly $300 across three cruises and 12 excursions so I can see why they don't want it to be easy to check for price drops. It use to be easier , just see the current price , compare it to the price in the order history and re-book . Now I am going to the order history , check the price I booked it , go to another browser , go to shore excursions , find my ship/date to get the list price , reduce 25% (if I can see that this is the common discount) , if what I paid is already the list price -25% I Do not touching it but if I can see it is more than that I am trying to re-book, I think with this new approach I better manager excel with the cruise , excursion and the discount % and the price. Quote Link to comment Share on other sites More sharing options...
Marc Van Niekerk Posted April 8, 2019 Report Share Posted April 8, 2019 The inconsistency with this indicates to me that it is not an intentional attempt to block people from seeing sale prices. Personally, I see all the excursions I have booked and their new prices on my cruises. I think this is one of RCL IT's infamous issues and nothing malicious. SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
spiralqueen Posted April 8, 2019 Report Share Posted April 8, 2019 Agreed on me thinking this is buggy IT vs malicious blocking. I've seen mixed results for my booked CocoCay cabana showing up in the cruise planner for my November cruise. Most of the time I can see it to keep an eye on price drops but a good 1/3 of the time it's hidden. For even MORE puzzling fun, I can often get it to show up if I approach the menu from a different way. For example, I might not be able to see it under the excursions tab, but if I go through the Perfect Day link I can see it. Very odd and counter-intuitive. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
JennyB Posted April 10, 2019 Report Share Posted April 10, 2019 This is how mine show up in my cruise planner... SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
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