Matt

167 guests sick on Oasis of the Seas

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I've been kind of silent on this one for a few days...What I have been wondering through all of this is if this will set the precedence for future cruises where Noro breaks out?  This happens from time to time but, this is the first time I recall where they are returning early and issuing a full refund.  What happens the next time and the time after that?  It's going to end up costing Royal and we all know how that all ends....

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I haven't been quiet, but this one is odd to me, 6000+ passengers (Assuming full), 2500 crew, 227 sick (Quoted as 3%), there have been far worse scenarios that Royal and ship passengers have been in, the year of all of the hurricanes come to mind, but on this cruise they refund the passengers everything and I mean everything, my wife showed me a copy of the letter to the passengers posted on the C&A Facebook page, it was very detailed as to what they would get refunded.

I'm happy for them, it just seems like over compensation on Royals part, IMHO.

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58 minutes ago, tiny260 said:

there have been far worse scenarios that Royal and ship passengers have been in, the year of all of the hurricanes come to mind, but on this cruise they refund the passengers everything and I mean everything

^^^Odd is a good word to describe the whole situation.  And that's why it makes me wonder what happens next time...

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4 hours ago, Lovetocruise2002 said:

I've been kind of silent on this one for a few days...What I have been wondering through all of this is if this will set the precedence for future cruises where Noro breaks out?  This happens from time to time but, this is the first time I recall where they are returning early and issuing a full refund.  What happens the next time and the time after that?  It's going to end up costing Royal and we all know how that all ends....

I thought the same thing until I saw that they average less than 1 incident per year, and it only affects 1 ship at a time, unlike a storm which may affect multiple cruises. So I don't think it will affect fares.

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16 minutes ago, Dcruiser said:

I also remember being in the casino and one of the dealers keep coughing and looked sick. I hurried up and got out of there.

Maybe RC determined it was crew related & that's why they refunded the cruise

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3 hours ago, MrMarc said:

I wonder if they are still giving them their C&A points.  

If they're refunding the cruise fares, giving out C&A points wouldn't hurt Royal that much more.

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Just now, RatedPG said:

If they're refunding the cruise fares, giving out C&A points wouldn't hurt Royal that much more.

I totally agree, but it's funny how companies will end up making an issue over something like the points.

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7 hours ago, MrMarc said:

I totally agree, but it's funny how companies will end up making an issue over something like the points.

I could totally see them saying take the previous cruise points or the new ones... Not double.  Will be interesting to see...    Jane

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Cruise Radio covered this in today’s (Jan13) podcast. Had a guest who was on board recount the whole thing. Guy was in the medical profession and had nothing but positives to say about how they were treated and how the crew handled everything. Said they were clearly well-prepared and well-drilled on the procedures to follow. Very level-headed discussion and no baiting or trying to steer the conversation in a way that would sensationalize it all.

Definitely give it a listen if you’d like to hear a first-hand perspective.

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48 minutes ago, WAAAYTOOO said:

What I was wondering is whether or not every single passenger got a COMPLETE refund - including things like drink packages, dining packages, internet.  WOW.  If that's the case, this sailing was a REAL disaster for everyone !

Ok... That whole aspect hadn't even dawned on me.  I was only thinking about the cruise fare.  Ugh... You are right.... That is a huge amount more.  Jane

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2 hours ago, WAAAYTOOO said:

What I was wondering is whether or not every single passenger got a COMPLETE refund - including things like drink packages, dining packages, internet.  WOW.  If that's the case, this sailing was a REAL disaster for everyone !

No, those things were only pro-rated for 1 day because they got back early.

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2 hours ago, JLMoran said:

Cruise Radio covered this in today’s (Jan13) podcast. Had a guest who was on board recount the whole thing. Guy was in the medical profession and had nothing but positives to say about how they were treated and how the crew handled everything. Said they were clearly well-prepared and well-drilled on the procedures to follow. Very level-headed discussion and no baiting or trying to steer the conversation in a way that would sensationalize it all.

Definitely give it a listen if you’d like to hear a first-hand perspective.

Definitely have a listen. Way better than the media blowing things out of proportion.  @CruisingKat(Kathy) shared this in the periscopers group.

http://hwcdn.libsyn.com/p/5/b/f/5bfe2ebb4046a92b/BONUSNOROJAN1319.mp3?c_id=31456199&cs_id=31456199&expiration=1547398471&hwt=818ce990233dde8469ab6e80929eb526

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On 1/12/2019 at 1:32 PM, MrMarc said:

I wonder if they are still giving them their C&A points.  

I was on the Grandeur cruise last year that started two days late because of the rudder issue that kept in in Canaveral for repairs and still got the full amount of C&A points for the cruise I booked. (I received 9 points for the cruise that was shortened to 7 nights.) So, I'm sure the passengers will the points they booked for as well.

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