Psycho and Barb Posted December 8, 2018 Report Share Posted December 8, 2018 We are on this cruise and hearing two different rumors even though we haven’t heard anything from Royal. Has anyone heard anything? Rumor One Some passengers are being notified the cruise is canceled because the Oasis needs maintenance maintenance...Strange during spring break. This is being done by Royal to make room for some special group booking. Romor Two is the cruise is canceled for maintenance. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
princevaliantus Posted December 8, 2018 Report Share Posted December 8, 2018 Yikes! Sorry to hear this. Hopefully, it's just a rumor. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted December 9, 2018 Report Share Posted December 9, 2018 Are you sure you have the dates right? March 29, 2019 is a Friday. Oasis leaves on Sundays in March 2019 and all those sailings still show up as available on their site. If you meant March 29, 2020, that sailing also still shows as available? Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted December 9, 2018 Author Report Share Posted December 9, 2018 2 hours ago, Lovetocruise2002 said: Are you sure you have the dates right? March 29, 2019 is a Friday. Oasis leaves on Sundays in March 2019 and all those sailings still show up as available on their site. If you meant March 29, 2020, that sailing also still shows as available? I fat fingered the date it’s the 31st of March 2019...Thanks for pointing that out Quote Link to comment Share on other sites More sharing options...
Sassywarden Posted December 9, 2018 Report Share Posted December 9, 2018 If you are talking about Oasis, leaving Port Canaveral on March 31, we were notified by email that it is canceled!!!!!! SO PISSED OFF RIGHT NOW! I was told it was maintenance. We were given a few other choices to switch, but everything is full or not a date we can even work with or THOUSANDS of dollars more! RIDICULOUS! We booked this cruise over a year ago and had kids sail free, but they will not honor that deal on any other date, no help at all. We are screwed out of our vacation we have been planning with literally no options. They are not being accommodating at all. It is less than 4 months away... Quote Link to comment Share on other sites More sharing options...
Sassywarden Posted December 9, 2018 Report Share Posted December 9, 2018 Did you hear anything or get an email??? I am wondering if it is everyone OR just certain bookings in rooms for some other group. Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted December 9, 2018 Author Report Share Posted December 9, 2018 Sassywarden we have not received anything from Royal or TA. We did call our TA yesterday and was told they had reached out to Royal and were told there were some changes made but won’t release the information till Monday. We have a group of friends also on the cruise and none of them have heard anything either. Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted December 9, 2018 Author Report Share Posted December 9, 2018 It’s sounding like this might be my original option one Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted December 9, 2018 Report Share Posted December 9, 2018 @Psycho and Barb just read a few similar things on another forum. I am so surprised to hear this as this sailing is 4 months out. Doesn't sound like Royal is offering much in the form of compensation either. Tough situation. I really hopes it worked out for you somehow. Quote Link to comment Share on other sites More sharing options...
Tamman Posted December 10, 2018 Report Share Posted December 10, 2018 Hello, My husband and I were suppose to be on the cruise. Our TA notified us yesterday and sent us our options. Since we already had our airfare (we're from Michigan), we decided to take the offer to go on the Allure (out of Miami). They moved us to the same room category and we did not have to pay the difference. But we did have to pay an extra $50 in port fees. They honored our existing Oasis cruise fare. They would not honor my BOGO 50% off drink package. They are canceling that out and said to just look and keep fingers crossed for another sale. This was our first RC cruise after 7 Disney cruises. I am somewhat taken back by their lack of compensation. We now have to adjust of flights to allow a 3.5 hour drive back to MCO..not to mention the cost of a car rental there and back as well as gas. They are offering up to $200 for change flights. But Delta wants a lot more than that!!!! I really hope that once we get on the ship, the bad customer service that we've experienced will go away and we'll have a new found love for RC...but I'm not holding my breath. WAAAYTOOO and rjweber3 2 Quote Link to comment Share on other sites More sharing options...
princevaliantus Posted December 10, 2018 Report Share Posted December 10, 2018 29 minutes ago, Tamman said: Hello, My husband and I were suppose to be on the cruise. Our TA notified us yesterday and sent us our options. Since we already had our airfare (we're from Michigan), we decided to take the offer to go on the Allure (out of Miami). They moved us to the same room category and we did not have to pay the difference. But we did have to pay an extra $50 in port fees. They honored our existing Oasis cruise fare. They would not honor my BOGO 50% off drink package. They are canceling that out and said to just look and keep fingers crossed for another sale. This was our first RC cruise after 7 Disney cruises. I am somewhat taken back by their lack of compensation. We now have to adjust of flights to allow a 3.5 hour drive back to MCO..not to mention the cost of a car rental there and back as well as gas. They are offering up to $200 for change flights. But Delta wants a lot more than that!!!! I really hope that once we get on the ship, the bad customer service that we've experienced will go away and we'll have a new found love for RC...but I'm not holding my breath. Usually RCCL will give compensation for cancelling a cruise. I had two cruises cancelled previously and each time I received $200.00 OBC and $350.00 for air fare. Quote Link to comment Share on other sites More sharing options...
Tamman Posted December 10, 2018 Report Share Posted December 10, 2018 I did receive the $200 OBC (which is really just $100 more than what I was getting on the Oasis) and we are only getting $200 for air fare only IF we rebook on another cruise. The $200 doesn't cover my airfare change...as of yesterday rates its $291 PP. $350 would have covered the airfare change. This is spring break for most of Michigan and I am a teacher so I can't book for another date. Oh well, I am trying to remain positive and I am excited to see all that RC has to offer. Quote Link to comment Share on other sites More sharing options...
Sweety Posted December 10, 2018 Report Share Posted December 10, 2018 1 minute ago, Tamman said: I did receive the $200 OBC (which is really just $100 more than what I was getting on the Oasis) and we are only getting $200 for air fare only IF we rebook on another cruise. The $200 doesn't cover my airfare change...as of yesterday rates its $291 PP. $350 would have covered the airfare change. This is spring break for most of Michigan and I am a teacher so I can't book for another date. Oh well, I am trying to remain positive and I am excited to see all that RC has to offer. Sorry to hear about your difficulties. I am a teacher from Chicago. Yes, we try to take our cruises while we are on breaks. Quote Link to comment Share on other sites More sharing options...
princevaliantus Posted December 10, 2018 Report Share Posted December 10, 2018 You can also look into other cruise lines for the same date. Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted December 12, 2018 Author Report Share Posted December 12, 2018 We got notified by our TA on Monday! We elected to move to the Allure sailing the same dates...Just out of Miami now and a different itinerary. Just replied back to our TA email with our choice and they made it happen...No fuss or muss. Got 200 OBC! We had booked this cruise over over a year ago to intrudce or son and family to cruising. We had connecting ocean balcony’s but now now we are on separate decks but with the same category rooms. We are not going to let this ruin our cruise. After so many years in the military...Ive learn that S#*” happens. Adapt and overcome. Bob_KY and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Auto Posted December 12, 2018 Report Share Posted December 12, 2018 9 hours ago, Psycho and Barb said: Adapt and overcome. Like I’ve been taught...flexibility is the key to airpower...and indecision is the key to flexibility. But seriously, glad it mostly worked out for you. Psycho and Barb 1 Quote Link to comment Share on other sites More sharing options...
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