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Found 6 results

  1. After having called RCL daily regarding refund follow up's per my previous posting (again expert with follow ups and work in logistics)... please note that ALL agents are generally cross trained. Originally I had to wait on hold up to 2 hours to speak to Customer Service (Corporate Guest Relations based in Manila). Some key points to note when calling RCL about how your call gets routed: Sales & Reservations -- US based (up to 8 pm PST) 1-866-562-7625 Corporate Guest Relations (Customer Service) - Guatamala - 1-800-205-9812 / 1-800-256-6649 RCL resolutions (escalated calls)
  2. Hi! A few friends and I just booked the 7 night Southern Caribbean cruise out of San Juan on 3/17/2019. I am wondering if anyone knows when RCCL will have a promo going on for the drink package? Apparently the price is increasing in 2019 and I don't think I am going to drink $63-$74 per day in alcohol lol. I figured I won't get one or I will wait for a promo. Thank you in advance!
  3. GREAT SITE!!!! I am enjoying reading the posts and thanks for adding me. DH and I are Diamond Plus members and we booked a cruise with our daughter, her hubs, and the 2 grand kids on Oasis in Sept. and we are springing for the voyage. We wanted to purchase the drink package, but heard that if you wait until you are onboard the ship, they offer D+ discounts as much as 30%, is this true? I have read, yes, no, I don't know, so I guess no one really knows. My cruise planner right now is offering a 30% discount in advance for the Ultimate, but that includes Zoom, which I don't want, so it's still
  4. My family will be cruising on the Harmony of the Seas in a couple of weeks and we are currently signed up for the Premium beverage package. My wife and I are wine drinkers and I was told that with the Premium package we can get any wine by the glass up to $14. Does anyone know if the Ultimate package offers a higher limit? And if we stay with the premium and order a $17 glass of wine, do we pay $17 or do we get a credit for the $14 and just pay $3? I called RC and spoke with someone that wasn't able to answer that question. Thought I would try here. Thanks in advance!
  5. We are currently booked on the Navigator for 10/18/15 for a great cruise. I originally wanted to book the Getaway but the price was to high. We ended up booking on the Navigator for $724pp and with a $200 obc. Well, now NCL has made a balcony guarantee rate for $799 with a choice of either obc, free up scale dinning, or free ultimate beverage package. Needless to say I am strongly considering the move and our agent has held a cabin for us to decide. I am just looking for some feedback if anyone has any to offer. Thanks!
  6. Question # 1: I have read that their is a time limit between soda refills ( assuming you purchased the beverage package ) on Freedom of the Seas. Does anyone know what the time limit between refills is, or if this is even true? Question # 2: What has been your best ideas for younger kids to keep up with their sea pass cards. ( my boys are 8 and 10 years old )?
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