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Questions regarding a comped cruise through the casino royale players program. I've always booked through a travel agency or directly with royal caribbean but for the first time I booked through casino royale for a comped cruise. The process was fairly easy, the agent asked me for the code provided on the e-mail and my C&A # to confirm my comp cruise. This is for Icon OTS in early March 2024 ocean view balcony room 7-nights western caribbean. Shortly after agent had me pay port/tax fees to lock in the booking the information was already showing on the royal caribbean app and website with my booking reservation #. Everything sounded too good to be true so I wanted to confirm, since they e-mailed a PDF statement of what it would have costed and it was well over $10,000usd for 2 people. All I had to cover was port/tax fees, prepaid gratuities and flight cost to from LAX to MIA. Questions: Am I allowed to change my sailing date after it was booked? Am I allowed to upgrade my cabin and pay the difference? Are there any limitations or difference compared to booking directly with royal caribbean or travel agency? If there are problems would I have to go through casino royale instead of royal caribbean? Has anyone else successfully/consistently booked through casino royale? If anyone has any additional input to add to this topic it would be much appreciated!

What's the best comp or perk you have received from RC and why did you get it. Did they do something wrong or were you just lucky.