samander

Based in Australia cruise is with RCC chartered to CruiseCo who are getting a lot of complaints about this cruise. Unable to cancel and rebook as 90days out you forfeit 100% of the fare so no point. No reservation nos yet now they are saying they will not be issued until 2 weeks out. So unable to book shore excursions drink packages onboard activities etc... No doubt 2 weeks out when everyone attempts to go online their website will crash. Definitely last cruise with RCC and CruiseCo will stick with Celebrity Cruises in future.

CruiseCo are now offering 2nd passenger free for Ovation of the Seas Singapore to Sydney cruise. So much for booking early only to find later comers can save 50% on what wife and I paid. Also cannot book anything like shore excursions, drink packages and activities as CruiseCo have not issued reservation nos even though we were promised these at least 60 days out and booked over 6 Months ago. It seems CruiseCo don't care about passengers who did the right thing by booking and paying early, paid much more than passengers booking now and we don't even receive preference by been allowed to book activities. At the very least we should be offered some concessions for being out of pocket by so much. This is definitely the last cruise we book with CruiseCo and RCC. Sticky with Celebrity Cruises from now on who are very fair by offering best price guarantee. Very disappointed with CruiseCo and RCC for allowing them to do this on such a fabulous ship.

Just paid the balance for the inaugural Ovation of the Seas Singapore to Sydney cruise (a Charter cruise through CRUISECO) departing November 30th. My wife & booked many Months ago only to find that the Charter company CRUISECO is offering the same cabins for about $3000 less!! To cancel at this stage we would lose 45% of the total cruise cost (another rip-off). Any others out there in the same boat as us? As it is a "charter cruise" there is no price match or guarantee by RCI!