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michelle

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  1. Love
    michelle got a reaction from WAAAYTOOO in Cancellation Insights   
    agree - AUS/NZ just are not budging - glad you cancelled ahead too
  2. Like
    michelle got a reaction from Bob_KY in On Board Credits from Travel Agencies   
    great point on Royal Up -  - people do not always consider all the factors and some find Big Box agencies serve them well - I value
    relationships more - it pays you over an over in the long run - many of my new clients this year simply came to us because their current agent "disappeared" 
    rough year for some indeed.

     I have also seen big OBCs given, but client is not able to spend all of it - if this happens the agency not the client gets the refund back (whomever paid it) so if you are promised $300 but only use $100, you really only got $100.
  3. Like
    michelle got a reaction from SpeedNoodles in On Board Credits from Travel Agencies   
    great point on Royal Up -  - people do not always consider all the factors and some find Big Box agencies serve them well - I value
    relationships more - it pays you over an over in the long run - many of my new clients this year simply came to us because their current agent "disappeared" 
    rough year for some indeed.

     I have also seen big OBCs given, but client is not able to spend all of it - if this happens the agency not the client gets the refund back (whomever paid it) so if you are promised $300 but only use $100, you really only got $100.
  4. Like
    michelle got a reaction from WAAAYTOOO in Skipping San Juan   
    Oh interesting - I was wondering if they would make changes at all.  Labadee does make sense, I agree - but San Juan?  Have not seen anything official from our agent side of things
  5. Like
    michelle got a reaction from WAAAYTOOO in On Board Credits from Travel Agencies   
    great point on Royal Up -  - people do not always consider all the factors and some find Big Box agencies serve them well - I value
    relationships more - it pays you over an over in the long run - many of my new clients this year simply came to us because their current agent "disappeared" 
    rough year for some indeed.

     I have also seen big OBCs given, but client is not able to spend all of it - if this happens the agency not the client gets the refund back (whomever paid it) so if you are promised $300 but only use $100, you really only got $100.
  6. Like
    michelle got a reaction from teddy in On Board Credits from Travel Agencies   
    great point on Royal Up -  - people do not always consider all the factors and some find Big Box agencies serve them well - I value
    relationships more - it pays you over an over in the long run - many of my new clients this year simply came to us because their current agent "disappeared" 
    rough year for some indeed.

     I have also seen big OBCs given, but client is not able to spend all of it - if this happens the agency not the client gets the refund back (whomever paid it) so if you are promised $300 but only use $100, you really only got $100.
  7. Like
    michelle reacted to WAAAYTOOO in On Board Credits from Travel Agencies   
    Another thing to consider...right now Royal is really making good use of RoyalUp.  It seems that many have been successful in upgrading their rooms since capacity is so [intentionally] low right now.  Many of the big box agencies do NOT participate in RoyalUp.  So if you are interested in a chance to upgrade your accommodations at a very reasonable price via RoyalUp, I would recommend that you investigate the Agency to see if they participate.  Many do NOT. 
  8. Like
    michelle reacted to ZsOverseas in On Board Credits from Travel Agencies   
    Thanks to all for your input on this subject.  Although I have enjoyed the OBC on past cruises I have to admit that each time I deal with CruCon it appears I am dealing with a different agent. 
    I will take a serious look at MEI for this and future bookings.  Again, I appreciate this forum and your input.
  9. Like
    michelle reacted to Pooch in On Board Credits from Travel Agencies   
    And if my wonderful MEI agent, Emily H, is on here, PLEASE do not give up any of your well deserved and no doubt too small commission for me or my brother.  Just having you in our corner had been reward enough!!!
    Gail Dumoulin
  10. Like
    michelle reacted to stevendom57 in On Board Credits from Travel Agencies   
    Travel agents have really suffered in the last year. How many people have traveled since Mar 2020? I know I have seldom left my house, much less my country. I don't expect to get much in the way of bonus OBCs from my TA for a while. Anything I do get will be a surprise and much appreciated, because I realize the sacrifice my TA made to give me that.
  11. Like
    michelle reacted to Ampurp85 in On Board Credits from Travel Agencies   
    Using a TA is all about piece of mind, at least imho. I know as humans we always want to get the best deal. If you are paying a premium for this service, then I can understand expecting some extra perks like OBC but 10% of cruise fare seems high. I use MEI and my agent has been wonderful and not at all annoying. Some TA's insist on sending you advertisements daily for whatever they are selling at the moment.
  12. Like
    michelle reacted to Sharla in On Board Credits from Travel Agencies   
    This is a practice known as "rebating". Rebating is when an agency cuts their agent's commission and passes the savings on to the customer.
    I believe you'll find that while you may get money back or OBC, you will not get a high level of service. 
  13. Like
    michelle got a reaction from teddy in You know what May 5th is right? National Travel Advisor Day!   
    Thank you !!!!   
  14. Thanks
    michelle got a reaction from KristiZ in Norwegian Fjord Cruises   
    @Jill
    yes, like Sharla said you can apply early on now, but one thing we have learned is if you apply FCC to booking, then change your mind (like want it on
    another one instead) it can take weeks for them to correct it. So be sure which booking you want it applied to if you can.
  15. Like
    michelle got a reaction from Lovetocruise2002 in Norwegian Fjord Cruises   
    @Jill
    yes, like Sharla said you can apply early on now, but one thing we have learned is if you apply FCC to booking, then change your mind (like want it on
    another one instead) it can take weeks for them to correct it. So be sure which booking you want it applied to if you can.
  16. Like
    michelle reacted to Matt in You know what May 5th is right? National Travel Advisor Day!   
    Thank you to all the travel advisors out there. What a difference a year makes, and I hope things bounce back quickly for all  of you!
  17. Like
    michelle reacted to LovetoCruise87 in You know what May 5th is right? National Travel Advisor Day!   
    Here's to all the travel advisors, especially ours who has been a true blessing and help this past year. 
  18. Like
    michelle reacted to Ampurp85 in You know what May 5th is right? National Travel Advisor Day!   
    Toast to John at MEI and well all the wonderful TA's at MEI

  19. Like
    michelle reacted to Neesa in You know what May 5th is right? National Travel Advisor Day!   
    Cheers to you @Sharla you have been by my side this entire time, when things got tough you got tougher! You're the reason I didn't lose my mind during this time. I hope to sail with you one day and properly celebrate your efforts. You are so appreciated, I hope you can feel that. Happy Travel Advisor Day & Happy Mother's Day too!

  20. Like
    michelle reacted to SteveinSC in You know what May 5th is right? National Travel Advisor Day!   
    I find it no coincidence that National TA Day is also Cinco de Drinko.....er, Mayo. 
    Cheers to the best TA there is @krhardy !! 
     
  21. Like
    michelle got a reaction from Ian T in My Recent Experience with our Travel Agency   
    Thanks !  happy to help out anytime ?
  22. Like
    michelle got a reaction from PPPJJ-GCVAB in I spy with my little eye...Navigator from LA edition   
    Seeing the dates !  woo hoo
  23. Love
    michelle got a reaction from Cruising With JT in I spy with my little eye...Navigator from LA edition   
    Seeing the dates !  woo hoo
  24. Like
    michelle got a reaction from LifesEz in I spy with my little eye...Navigator from LA edition   
    Seeing the dates !  woo hoo
  25. Like
    michelle got a reaction from GlowTheWeird in I spy with my little eye...Navigator from LA edition   
    Seeing the dates !  woo hoo
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