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michelle

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Reputation Activity

  1. Like
    michelle reacted to HeWhoWaits in Final payment dates adjusted through June   
    July cruise - due April 10
    June cruise (wife and her friends, no husbands) - due April 19
    May cruise - due April 20
  2. Like
    michelle reacted to Jolly Ogre in Check your prices   
    I use @michelle with MEI and she is on top of it and I don't need to check but I usually do and I don't see anything that she has missed.
  3. Like
    michelle reacted to Matt in Travel Agent pros and cons?   
    Couple blog posts you may find helpful:
    Top things you didn't know travel agents can do for your cruise vacation
    Top 5 things to look for in a good travel agent for your cruise vacation
  4. Like
    michelle got a reaction from KristiZ in Kayaks on Coco Cay   
    thanks you
     
  5. Like
    michelle got a reaction from Baked Alaska in Future Cruise Credit (FCC) - how to transfer to another cruiser   
    Glad they answered so quickly  - they are trying to be better about allowing you to transfer FCCs at least
  6. Love
    michelle got a reaction from WAAAYTOOO in Future Cruise Credit (FCC) - how to transfer to another cruiser   
    Glad they answered so quickly  - they are trying to be better about allowing you to transfer FCCs at least
  7. Like
    michelle reacted to KJ1231 in Future Cruise Credit (FCC) - how to transfer to another cruiser   
    I had asked @michelle and she said that I would have to call. I'm hoping they allow me to speak for my sons on the same call otherwise I'll have to call 3 times but it will be worth $2,200+ and my wife and daughter basically do Western Med cruise this summer without much additional cash outlay.
  8. Like
    michelle got a reaction from KathyC in RC Receipt Question   
    thank you for the shoutout to MEI Agents
  9. Love
    michelle got a reaction from SpeedNoodles in RC Receipt Question   
    thank you for the shoutout to MEI Agents
  10. Like
    michelle got a reaction from Sharla in RC Receipt Question   
    thank you for the shoutout to MEI Agents
  11. Love
    michelle got a reaction from WAAAYTOOO in RC Receipt Question   
    thank you for the shoutout to MEI Agents
  12. Love
    michelle got a reaction from BarbieBell in Trouble with MEI Travel   
    Hugs and Kisses to you
     
  13. Like
    michelle got a reaction from Skigoofy in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  14. Love
    michelle got a reaction from Beci in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  15. Like
    michelle got a reaction from Beci in Trouble with MEI Travel   
    Thank you!   best to you !
     
  16. Love
    michelle got a reaction from Beci in Trouble with MEI Travel   
    Hugs and Kisses to you
     
  17. Like
    michelle got a reaction from Scooter6251 in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  18. Love
    michelle got a reaction from SpeedNoodles in Trouble with MEI Travel   
    Hugs and Kisses to you
     
  19. Like
    michelle got a reaction from CruiseGus in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  20. Like
    michelle got a reaction from CruiseGus in Trouble with MEI Travel   
    Thank you!   best to you !
     
  21. Like
    michelle got a reaction from CruiseGus in Trouble with MEI Travel   
    Hugs and Kisses to you
     
  22. Like
    michelle got a reaction from Sharla in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  23. Like
    michelle got a reaction from 4ensic in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  24. Love
    michelle got a reaction from Okgladgal in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
  25. Love
    michelle got a reaction from Jmccaffrey in Trouble with MEI Travel   
    Thank you for this question - the system we use is great at tracking fares, but LOTS of things factor into the tracker we use too. did you get booked into one of our group rates, do you have a current OBC that will drop if we adjust the fare, are you looking at non-refundable rates online, but you book refundable deposit rates, is the system working correctly to adjust??? (issue lately) and so forth.    I work in tandem with my clients and if they see rate drops, I look at them that day they email - sometimes we have to figure it out together and yes, sometimes the system does flag me of a drop, but the system does not grab things like you booked refundable vs non-refundable that is a big one>   

    Clients are never "bugging me" to ask about prices, but it can take me all day to look into if, cause I may be on the phone trying to get a refund due that is taking 5 months !

    Our team values every client - this system flags when a sale happens mostly - so if Royal announces a new sale it does sweep but it does not do it all in one day it does it over the course of the sale.

    Thank you for the support - and mostly for supporting MATT and this blog - Cheers
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