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michelle

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  1. Like
    michelle reacted to Cruisingmama in New "Courtesy Holds" tab   
    Would be helpful if you would know the bed configuration BEFORE getting an invoice.. For 3 or 4 you have to ask Dr. Google whether there's a sofa bed or pull down depending on the ship/cabin. Really annoying.
  2. Like
    michelle got a reaction from Neesa in New "Courtesy Holds" tab   
    Yes, agents have the ability to hold longer but its nice they are letting direct 24 hour holds again
    Yes, they used to do this back in the day....

    also we are seeing new enhancements on invoices now - Bedding is a line item
    Which is very helpful - this below is an example of a quad cabin for clients
    ex;  Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN, SOFA BED DOUBLE
  3. Wow
    michelle got a reaction from PPPJJ-GCVAB in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  4. Like
    michelle got a reaction from CruzOnBye in New "Courtesy Holds" tab   
    Yes, agents have the ability to hold longer but its nice they are letting direct 24 hour holds again
    Yes, they used to do this back in the day....

    also we are seeing new enhancements on invoices now - Bedding is a line item
    Which is very helpful - this below is an example of a quad cabin for clients
    ex;  Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN, SOFA BED DOUBLE
  5. Like
    michelle got a reaction from melmar02 in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  6. Like
    michelle got a reaction from Xaa in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  7. Wow
    michelle got a reaction from Ampurp85 in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  8. Like
    michelle got a reaction from FionaMG in New "Courtesy Holds" tab   
    Yes, agents have the ability to hold longer but its nice they are letting direct 24 hour holds again
    Yes, they used to do this back in the day....

    also we are seeing new enhancements on invoices now - Bedding is a line item
    Which is very helpful - this below is an example of a quad cabin for clients
    ex;  Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN, SOFA BED DOUBLE
  9. Sad
    michelle got a reaction from rjweber3 in Flights by Celebrity nightmare   
    aw this is just a lack of communication - your agent just has to ask them to refund the $200 and they will - but airfare is so tricky if you or your agent do not know "key words" when talking to air desk people is so confusing - I always tell my clients until they have air ticketed its not really active for them and you can ticket anytime once they are held, but you should not have had to go through the million calls to find this out- bummer air is the hardest part of travel nowadays
  10. Like
    michelle got a reaction from teddy in New "Courtesy Holds" tab   
    Yes, agents have the ability to hold longer but its nice they are letting direct 24 hour holds again
    Yes, they used to do this back in the day....

    also we are seeing new enhancements on invoices now - Bedding is a line item
    Which is very helpful - this below is an example of a quad cabin for clients
    ex;  Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN, SOFA BED DOUBLE
  11. Like
    michelle got a reaction from teddy in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  12. Like
    michelle got a reaction from monctonguy in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  13. Like
    michelle got a reaction from monctonguy in Nassau Failed Cruisers??   
    I usually get off for 1-2 hours and walk around - have a few shops i like to visit and
    just walk around but I agree so many people do not like getting off the ship here
    which is not great for the city itself...
  14. Wow
    michelle got a reaction from WAAAYTOOO in New "Courtesy Holds" tab   
    And an example of a triple where it tells you if its an upper berth or sofabed
    i'm sure these are all not 'absolutely perfect- but its helpful, like when they also added
    on invoices the percentage of obstruction your cabin has - 
    triple OV balcony on Freedom
    Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN
    Available Upper berths - 1
  15. Like
    michelle got a reaction from WAAAYTOOO in New "Courtesy Holds" tab   
    Yes, agents have the ability to hold longer but its nice they are letting direct 24 hour holds again
    Yes, they used to do this back in the day....

    also we are seeing new enhancements on invoices now - Bedding is a line item
    Which is very helpful - this below is an example of a quad cabin for clients
    ex;  Bed Configuration: 2 LOWER TWIN BEDS - CONVERTED TO QUEEN, SOFA BED DOUBLE
  16. Sad
    michelle got a reaction from WAAAYTOOO in Flights by Celebrity nightmare   
    aw this is just a lack of communication - your agent just has to ask them to refund the $200 and they will - but airfare is so tricky if you or your agent do not know "key words" when talking to air desk people is so confusing - I always tell my clients until they have air ticketed its not really active for them and you can ticket anytime once they are held, but you should not have had to go through the million calls to find this out- bummer air is the hardest part of travel nowadays
  17. Haha
    michelle reacted to smokeybandit in New "Courtesy Holds" tab   
    Now if they'd just have a courtesy 50% off button, then I'd have a lot on that tab
  18. Like
    michelle got a reaction from WAAAYTOOO in Nassau Failed Cruisers??   
    I usually get off for 1-2 hours and walk around - have a few shops i like to visit and
    just walk around but I agree so many people do not like getting off the ship here
    which is not great for the city itself...
  19. Love
    michelle reacted to WAAAYTOOO in Nassau Failed Cruisers??   
    Yep
  20. Like
    michelle got a reaction from WAAAYTOOO in Matt on Apex!   
    I always upgrade the drinks and the wi-fi before boarding - well worth it I think
  21. Like
    michelle reacted to SpeedNoodles in Why should we switch to a travel agent   
    Exactly.  Last year due to a Cruise Planner issue (a technical issue, not of my doing), my Alaska sailing got canceled 30 days prior to sailing.  Just....gone.  The amount of time and expertise it took for my TA (thank you @michelle and @Beci) was unbelievable.  And this was all over Mother's Day weekend.  I would not have had the time (as I worked all weekend) or the knowledge to reinstate this sailing and all cruise planner purchases (without losing any money).
    I will never sail without a TA.  They are worth their weight in gold, and then some.
  22. Sad
    michelle got a reaction from MaryS in American Express Celebrity Offer March of 2023 Only   
    SO crazy its not pulling up for me either - i'll be watching my mail too, thanks for the notice
  23. Haha
    michelle reacted to WAAAYTOOO in Woman accused of using stolen credit cards for Royal Caribbean cruise   
    I was thinking the same thing.  I can’t think of a better way to make SURE that you are apprehended than to isolate and readily identify yourself on a cruise !  All they had to do was wait for her to stroll off the ship.  What a dolt !
  24. Love
    michelle got a reaction from nickpants in Should I try celebrity and would I like it?   
    I really like Celebrity - slower pace yes, and more adult friendly - they have fun wine tasting classes and unique dinners.
    and restaurants that I really like.  I took Solstice to Alaska last year and loved the staff and the Sky Suite I had.  And your
    Royal benefits transfer too.    The ships are different but I like the change of pace, the all-included packages I can add
    and the fun shows.
  25. Like
    michelle got a reaction from Bob_KY in Should I try celebrity and would I like it?   
    I really like Celebrity - slower pace yes, and more adult friendly - they have fun wine tasting classes and unique dinners.
    and restaurants that I really like.  I took Solstice to Alaska last year and loved the staff and the Sky Suite I had.  And your
    Royal benefits transfer too.    The ships are different but I like the change of pace, the all-included packages I can add
    and the fun shows.
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