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Shea

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  1. I appreciate the feedback. Guess we have been lucky for a while to have not experienced this before.
  2. So, my wife and I are both diamond and prime and we have enjoyed the complementary cruises for quite a while. But the other day, we went to book a cruise in September that was on the most recent voucher we got in the mail. After waiting almost 45 minutes to speak to someone, I was told that there were no more rooms available for royale comps. There were rooms, just no complementary ones. I've never had this issue and wondered if anyone else has experienced this with a cruise that was so far out. We did book the following week, however, they would not let us pick our balcony staterooms as they had all the times before. We just get a GTY balcony. Is that a new thing? Finally, some friends of ours also have a complementary cruise and were trying to book on the same ship/date we finally got booked on. They have a teenage son who cruises with them, but obviously, they have to pay the 3rd person cost. This time, they were told that the room was only for double occupancy and they would have to upgrade the room from an interior room to a balcony for an outrageous charge. Keep in mind, this cruise is 6 months out. They would not let them add the 3rd person to an interior room, but made them upgrade which ended up costing more than the full price for 3 ppl in an interior room. Made absolutely no sense.
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