Sara_MEI

So happy to see so many shout outs to our incredible MEI-Travel agents!!

Hi TXCoastPatriot, Sharla has taken a bit of a step back from her travel business. I will be happy to get you reassigned to another MEI-Travel agent who can help you moving forward! Send me an email at [email protected] when you are ready to book your next vacation!

So glad to hear that! Kelley is fantastic!

I'm so glad we were able to clear this up for you! Your agent has been responding throughout the weekend, just with another member of your party. All changes had been made by the time you posted, so the information must have just crossed! Thank you for using MEI-Travel for your travel needs!

Hi Wilma, Thank you for letting us know! I have checked in with your agent and she will reach out as soon as possible. Feel free to email me if you have any questions! Sara Client Relationship Manager, MEI-Travel [email protected]

Hi Ryan! We have received your quote request and Blair, one of our cruise specialists, will be contacting you shortly. Congratulations on your upcoming wedding! Sara Client Relationship Manager, MEI-Travel

So glad Ashley was able to get this resolved for you! Sorry for the delay. It took perseverance on her part but she got it done! Have a great cruise.

Sent you a message!

@Ann Wheeler It sounds like your agent (and the agent covering for her during travel) were able to get you sorted out! Please feel free to reach out to me if you have any other issues. Thanks!

@Ann Wheeler Email me at [email protected] and I will be happy to reconnect you and get an answer for you!

Hi @SewerUrchin43 I’m sorry you had trouble communicating with your agent! Chances are good this was a spam filter issue (they are the bane of my existence!), but I would be happy to look into it for you. Please email me at [email protected], and I would love for you to give us another chance!

Hi @SewerUrchin43 I’m sorry you had trouble communicating with your agent! Chances are good this was a spam filter issue (they are the bane of my existence!), but I would be happy to look into it for you. Please email me at [email protected], and I would love for you to give us another chance!

Hi Jules, I’m so sorry that it didn’t work out with your new MEI agent. Because you had already asked Royal to release your reservation to you, our hands were tied. You may have a tough time working with another agency because it is a non-refundable deposit, and it was booked a while ago. Hopefully Royal will be able to work with you on that! Sara

Our pleasure!! I am so glad we were able to work it out.

Hi Everyone! My name is Sara and I am the Client Relationship Manager for MEI-Travel. I am sorry to hear some of you were not happy with your MEI agents! If you are experiencing issues with an agent, please feel free to reach out to me at [email protected]. As Beci said, we cannot solve a problem if we don't know that it exists! Thanks!