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WayneH

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  1. I am still trying to understand the reason RCCL changed Main Dining Room dinner menus in 2023 that I ( and assume countless others based on comments I have read on line) have enjoyed, and looked forward to, for many past years on their cruise ships. - RCCL's online main reason was that people were complaining that dinner took too long so they had to reduced the number of items offered. - Old menu starters = 9 including 5 Classics vs new Menus starters = 6 , no Classics - Old menus entrees= 9, including 4 Classics vs New Menus entrees=6, no Classics - Old Menu desserts = 9 including 6 Classics vs New Menus desserts= 6, no Classics One may think that the reason dinner service took too long was that RCCL cut MDR serving and kitchen staff to save money. Then they poll the guests for consensus which of course results in negative comments. This sets up a business case for RCCL to spin to the future cruisers and to support the reduction in dishes they need to prepare and offer to guests ( brilliant?- but nice try!). If the speed of eating dinner is an issue for guests, then one could argue that there are other " fast food" options available throughout the ship, such as the Windjammer buffet, pizza, hamburger and hot dog grills . One may assume that the reason that you want to have a sit down dinner is to have it at a relaxed pace, socializing with others at the table, not at "take-out" mode frenzy. Alternatively, if one has to hurry through dinner because they started late and would miss their theatre reservation, perhaps they could have planned their earlier activities and choices better to accommodate their schedule. Another possibility is that RCCL wants to drive guests to the specialty restaurants, which of course are at additional charge (more RCCL profit), assuming that the service is any faster. It is disappointing that RCCL may be marring their reputation for good service , quality food and a good food selection which their customers have come to rely upon over the years. Based on other cruiser comments, the aforementioned are some of the main reasons for selecting a cruise line. I understand that RCCL is a business and has responsibility to its shareholders, and employees to be profitable. I understand that the pandemic was financially catastrophic for them ( and many other businesses and individuals) and I give them credit to have survived and to continue to offer great cruise experiences. If recovering lost income is their goal, i would prefer that they increase the price of the cruise rather that compromising quality, selection and service. I hope that RCCL reconsiders and do not change the dinner menu. I would be interested in hearing others' thoughts on this subject
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