DunkelBierJay

Perhaps I'm missing something, but I don't understand the intense level of negativity of some reviews. I spent many years unable to enjoy "luxury" vacations and now, as I am finally able to pursue my love of cruising, I try to look for the best in every cruise I take. Not every ship is for every traveler. Some want the bells and whistles, some want more intimacy. Bashing one ship or another because it doesn't meet your expectations seems pointless. I've seen many complain about the smaller, older ships yet my husband and I LOVE the smaller, older ships. We don't care if the wood trim is a bit outdated, if the furniture shows a bit of wear, or if there's no ice-skating rink or extravaganza-type entertainment. We get that these smaller ships are not for everyone, but I don't understand the hostility in some reviews. On the flip side, we hate the mega-ships with their millions of bells and whistles, but just because those ships are not for us doesn't mean they aren't great for those who are seeking that kind of vacation.
There are folks who have legitimate complaints - issues arise and when they do they should be addressed and rectified as best as possible - but in reading some of the things people say, I get the impression that they will look for fault everywhere. Those folks will never be satisfied. When I'm on a ship, I'm not sitting in my own living room, I'm not sitting in traffic, I'm not being bombarded by news and media all day long, and I can forget the world for just a little bit. To me, that's everything. It doesn't have to be perfect. The crew works hard under very difficult conditions. I appreciate that and try to be kind in my interactions with them. I give extra tips even though tips are already included in most things. Bottom line is, I get back what I put in to my vacation.
Just my two cents.

Explorer of the Seas is a great ship, amplified or not!

Have you no trip insurance?  When is the trip?  Might you be covered under Cruise with Confidence?  Can you move to a ship more to your liking?  If you booked when the amplification was being advertised, it was clearly prior to Covid and probably CWC eligible.  Did you book yourself through Royal?  If so, call and ask what options you may have.  If you used. TA, call them.  Complaining here will do nothing. 

This is a fan site, and not affiliated with Royal Caribbean. Nobody there will read your complaint.
I doubt when they advertised the amplification of Explorer of the Seas (and Allure), they had no idea that the pandemic would hit and cause them to shut down for over a year and lose billions of dollars, making the amplification fiscally impossible.  I would never consider that "false advertising".  
Personally, I'd go anyway.  You haven't "lost the money".  You are choosing to do so by not going on the cruise.  You could still have a great time if you chose to do so.
Good luck.
(I can't speak for anyone else, but personally, I sleep quite well at night).

TAs are independent contractors who either hold a CLIA number and other industry certifications or work for an agency (I think almost all are 1099 contractors with them) and have been trained. Customer Service reps with Royal are trained by the cruise line and can't book outside their company's system.

TAs are independent contractors who either hold a CLIA number and other industry certifications or work for an agency (I think almost all are 1099 contractors with them) and have been trained. Customer Service reps with Royal are trained by the cruise line and can't book outside their company's system.

We got on her just under a month after this fire. I had no idea about it, but when we got off the ship, our shuttle was facing the burnt side and I wondered about the damage. Couldn't find this video at the time though; just news articles.

Brock does a great job for me.

Brock does a great job for me.

Brock does a great job for me.

Brock does a great job for me.

Who remembers this? Ironic that the namesake is the same...Freedom of the Seas in 2015. I sailed on her not long after this.
 

Flights would be covered if you book air2sea, but you lose some flexibility...personally, on a recent cruise, I couldn't use a commuter airline with Air2Sea recently because it wasn't in their system. So, I did third party insurance and booked the flight on my own saving about $300. I have found third party insurance to be close to the same cost as getting it through my TA or Royal. I also always book refundable.

Flights would be covered if you book air2sea, but you lose some flexibility...personally, on a recent cruise, I couldn't use a commuter airline with Air2Sea recently because it wasn't in their system. So, I did third party insurance and booked the flight on my own saving about $300. I have found third party insurance to be close to the same cost as getting it through my TA or Royal. I also always book refundable.

For us, it’s cheaper to buy a better third party insurance company than to pay for air2sea.  My brother & nephew were unable to get to Florida because of 2 days weather related flight cancellations.  Not covered by the standard policy offered.

Skip the beach and do the Kennedy Space Center!

Coco Beach is fun if you haven't been there. I never miss Ron Jon Surf shop when I am there. Other than that, there are three pretty good restaurants near the main RC terminal...the area is pretty much a long stretch of strip malls.

I would never book Air2Sea directly. I would use a travel agent, and my MEI travel agent has been flawless when I used this option.

To be fair, the airline industry today is not what it was pre-pandemic.  Most of the issues air passengers face are due to airlines making significant changes to flights or substituting different equipment with entirely different classes of services such as no comfort plus or business class options.  
If booked through Air2Sea or if you booked the same flights direct, you'd have the same significant impact forced on you by the airline.  Some airlines are better at notifying Air2Sea or direct booked passengers.  Other airlines are pretty weak in the notification department.  The nightmare isn't because you booked through Air2Sea.  Airlines are causing these nightmares.

Day 0   I live near Nashville, and usually fly out of there, but after checking commuter fares, I found a cheaper option through Silver Airways out of Huntsville, AL, so that's what I booked. I arrived at Orlando International at 6:30 pm, and after waiting for 45 minutes in the line for the car rental, I was on my way to the Country Inn and Suites in Coco Beach. I typically rent from one car rental brand that had an office on Astronaut Blvd, but it closed due to the pandemic, and it only left one other practical option, which I used. I made a stop for dinner at Grills before checking in.   Day 1   After a good night's sleep, I returned my car to the rental office and walked ten minutes back to the Country Inn and Suites where I caught the shuttle to Port Canaveral. I originally booked that hotel because there is a walking path across the street that takes you into the port area. I chose not to walk because it was a cloudless sky, and I broke a sweat walking back to the hotel from the car rental office.   My check-in time at the cruise terminal was 11:00 am, so I took the earliest shuttle, dropped my luggage with a porter and walked next door to Grills (again) for breakfast and a pre-cruise beer.   I paid the bar tender at 10:50 and walked to the terminal. The check-in process was smooth. They screened you for all of the documentation including passport vaccination card, negative Covid test ( I took the emed antigen test) and boarding pass. I went through security quickly and checked in immediately. Just as I completed that process, they announced general boarding, and I was on board at 11:19 am. Including the walk from Grills, it took twenty-nine minutes.   They had not started emuster, so I settled in for a beer at Playmakers while I waited. I completed emuster a little after noon and walked around the ship a bit. I had been on Freedom before, so everything was very familiar.   I booked early dinner at Izumi, and it was wonderful. I had the beef tenderloin. Since I had the Unlimited Dining Package, I had another reservation for dinner at 9:00 pm, but I was still too full to consider more food, and passed on it. I was a little tired, so I went to my cabin and unpacked and went to bed so that I was rested for the next day.   Day 2   I had a reservation for Scuba at 8:30 am at Coco Cay, so I got up to watch the sunrise and went to the Windjammer for breakfast. The scuba shack is on the beach near the souvenir stands to the left. The dive team did everything including setting up my buoyancy and breathing equipment as well as provided a 3 mm "shortie" westsuit which I was glad for because, some floating jellyfish stingers found their way to the exposed skin on my lower legs. I am still feeling it.   They took us to the dive site by towing us to the reef with a jetski. Once we all had assembled, Jumi, the instructor/guide signaled for us to descend. We went down to 35' which is not very deep, but there were lots of fish and a fairly decent reef. He took us by a sunken anchor, propeller plane engine and several features along the reef. We saw a large sea turtle, several rays, a couple of puffer fish, a parrott fish, lots of yellow tail snappers and an octopus near the end of the dive surprisingly close to the beach where we emerged amidst snorkelers and people on rafts. I felt like the creature from the black lagoon emerging in the middle of them.   The dive was fairly strenuous in that there was a lot of current which we had to fight in the shallows. That was fine, because it set me up for a great nap after lunch. For lunch, I had the crispy chicken sandwich marinara style and a chocolate chip cookie. I move to South Beach afterward, and commenced a blissful nap. By 2:00 pm, I got up and returned to the ship for another nap prior to trivia (I won it in geography -- yay!) and my dinner at Giovannis. I had the Veal Ossubuca, and it was ok, but not my kind of thing. I thought about ordering the steak I keep hearing about but didn't since I was booked at Chops the next day.   Day 3   I slept in until about 7:50 am, and went to the Main Dining Room for breakfast as we approached Nassau. I had a nice conversation with an older couple at an adjacent table, and then I went out to take some pictures of the ships around us. We were docked by Mariner which was next to Enchantment. On the other side was a Carnival ship.   A few weeks prior to the cruise, I booked a day pass at Margaritaville which recently opened next to the British Colonial Hilton. I had seen a cruise vlog that visited there, so I wanted to check it out for myself. I entered and walked around the hotel and grounds and then went to the 4th floor to the adult infinity pool. It provided a great view of the water and ships in port. I ordered a Kalik beer for $8 and a fish sandwich for $25. I noticed Junkanoo Beach next door was selling Kalik 3 for $10 while I was up there. There is no entry fee for that beach, so the next time I go to Nassau, that's where I will head. I am not sure I would do anything else in Nassau except maybe tour the chocolate factory and rum distillery. That port doesn't have a lot of appeal to me right now. Maybe when the construction, which cause a lot of people stress getting back into the port area is complete, that will change.   Dinner was at Chops, and being a creature of habit, I had a small filet with the awesome mushroom soup and a glass of wine. I was still full from the fish sandwich earlier.   Day 4   The last day of the cruise was at sea, so I went back to the Main Dining Room for breakfast and then went to the sports deck to watch the private flow rider lessons. I didn't have a desire to try the flow rider until that time, so when they opened it up for boogie boarding, I got in line. It was fun! I was able to get up to my knees and do some turns, and my confidence for doing more grew. I expect to take a lesson next time I have the opportunity, so I will see if I can stay on my feet one day. After a couple of flow rider sessions and a few trips down the Perfect Storm, I went back to my room, showered and grabbed a coffee while I talked to a fellow passenger who sat near me. I chose not to eat lunch so I could enjoy my final dinner at Izumi hibachi again that evening. I chose the NY steak and subbed the tiger shrimp. It was delicious as always.   Day 5   Disembarking went as expected, however it seemed like a lot more people wanted to get off the ship early than I remember from previous cruises. It didn't take long once the line started moving, and I was walking to the GoPort shuttle bus within a few minutes after the seamless facial recognition customs check, which I think is a little creepy, but was glad to be done with it. I grabbed the last seat on the shuttle, and enjoyed the trip back to Orlando airport as the bus driver narrated the trip. He mentioned that the Brightline train service is scheduled to expand from Miami, Ft Lauderdale and West Palm all the way up to Orlando airport by late December, and that it was slightly ahead of schedule. After our last cruise, the 2019 President's Cruise on Symphony, we took the Brightline up to Ft Lauderdale from Miami, and were VERY impressed. I think the options this service will provide when the expansion in Orlando is done will take a lot of pressure off of the airports and provide more and better options to get to the three major cruise ports on the east coast. The service will eventually expand to Tampa. I am really looking forward to it.     Ratings   eMuster -- very easy and convenient. It was difficult to understand everything the crew member at my station was saying, however, and I think that is something that could be improved by making more consistent. I rate it 4 out of 5 Stateroom -- my second inside stateroom, and I really enjoyed it. It was located aft on deck 6 accessible from an unmarked door to the corridor next to the stairwell. There was a curtain in front of the bed which blocked out the light that made its way through a crack in the doorway. It was pitch black in there and made for great sleep. The light switch was right at my head in case I needed to get up during the night. 5 out of 5 (especially for a solo traveler) UDP -- too much food. I will only do up to three nights of specialty dining on future cruises. I missed the Main Dining Room experience (4 out of 5 -- too much food) Izumi Hibachi -- nights 1 and 4 -- I regret not getting sushi -- 5 out of 5 Giovanni's - night 2 -- did not love my menu selection -- great service -- 4 out of 5 Chops -- night 3 -- I usually go to Chops on RC cruises and always love it. Too full to enjoy the experience, so I rushed it. 4 out of 5 Stateroom Attendant -- the best stateroom attendant I have had on any cruise. Great guy, thorough, quick, willing to talk, but not too much (5 out of 5) Solo Cruising -- it was as expected. I missed cruising with my wife or one of my kids and pretty much stayed to myself most of the time. I did what I wanted when I wanted and didn't think anything of it. I would do it again, especially for the double C&A points (4 out of 5) Excursions -- In Coco Cay, SCUBA was fun, however, I would like for Royal to expand it to a two tank boat diving option. I was wiped out after dealing with the current at the end during the shallow part over the reef headed back to the beach. In Nassau, Margaritavile was ok. The food and beverage was expensive and not up to expectations. I am simply going to Junkanoo next time if I get off the ship. Coco Cay (4 out of 5); Nassau (3 out of 5 -- I won't do it again) Activities -- the flow rider and water slides were a blast. Independence Dunes for putt putt was fun, and I like the location at the front over the panoramic ocean view rooms. (5 out of 5) Entertainment -- I really enjoyed the Schooner Bar and various options in the Star lounge featuring the cast from Grease and the Independence of the Seas band/orchestra. Grease was presented "in concert" and was not the full production, which I was a little disappointed about. (4 out of 5)   Pics                               This brought back memories. This couple was in my first ever stateroom on a Royal Caribbean cruise.      

Idea...consider issuing SeaPass cards at muster...the con of this is how do they staff that...
Idea...open the muster stations right as boarding begins...it opened a full hour after I boarded my last cruise...have signage making it the first requirement once you board...
Otherwise, it seems like this is a characteristic of return to cruising.

As of this post, cruiseline stocks are getting hammered (among other equities)!
Royal Caribbean (RCL) is at ~US$49.50/share which is close to where it was at back in April 2020 post the initial COVID crash.
Seems like a tempting time to BUY given that the while entire fleet is now back in service, and from what I understand near full capacity in many sailings, cruising being made less restrictive than it was in the past, etc.... But of course, there is increasing gas prices - and these ships are thirsty(!), inflation (which includes food cost), staffing shortages, etc.
Curious to know your thoughts on this being a great opportunity to get in on a bargain price OR another risky gamble of RCL tanking even further given they're still bleeding and haven't yet turned a profit since pre-COVID.

Never been tested and never will (voluntarily).  Not something to discuss here.  Just a general distrust…

Yes.  100% so far.  It’s not easy though.  Having a super star TA to handle this has been an immeasurable blessing.  All love and thanks to @michelle for everything she has done for us.  
 
The process is pretty burdensome.  Basically, you have to pay your cruise in full (unless protocols have already been announced for the dates of your cruise…which has never happened for us 😢😢), then once protocols are announced, you can request a cash refund.  We were extremely fortunate to have gotten cash for all of the FCCs we had.  I bundled all of them into one cruise fare (Symphony August 2021) and then when we cancelled that one, Michelle worked her magic and they all got refunded.  It was almost $25K if I recall correctly.  It took a long time to get everything back but eventually it all came back.
 
The next one I have is for Voyager in Sept.  I intend to downgrade my room to the lowest category I can (currently have a GS booked), then pay the [significantly reduced] balance when it’s time, and once protocols are announced, request a full refund.  This will be the first one I have had to do on my own (this is a casino upgrade and I didn’t involve Michelle b/c the casino has basically cut the TAs out for commissions on casino cruises.  They still get a small commission but it’s not worth the headaches they have to go through, IMO). Fingers crossed that it will be successful.  I would maybe try and use the religious exemption on this one but with my luck they would approve it and then we’d still be stuck b/c there’s no way we will take a COVID test !   Best to stick with the process that has worked for us in the past !

Even if you don't notify Royal of this, and you are the only one who checks in, there will be a port taxes and fees refund put on account for the person who doesn't go. Otherwise, the charge remains for double occupancy with no changes.