JPjr

The closed venue was seldom even half full and only once what I would consider to be busy and therefore in my opinion under utilzed. The CP referenced is the Cruise Planner? or did my party of 9 with four rooms all miss that note a year ago when we booked on the RC website? If so, that is available after booking and as stated previously, the event should have been noted prior to booking to be fair. I believe that the issues with other venue delays including My Time Dining appear to be due to lack of staff. I noticed this in particular at the Park Cafe where The bagel station had one worker (normally two), sandwich station, one/two workers (normally 2/3), specialty coffee one/two (normally two). I spent most of my week there as Windjammer was a train wreck. My Time on Deck 3 always had numerous tables to be cleaned/reset but did not appear to have staff to keep up. Completely disagree that RC should be able to change venue access (and pad their profit) when they feel like it with the onus on my group of nine to monitor the CP and then do what - Cancel? A booking is a contract and RC reminds you of this in the small print where ever possible. Changing a contract comes with responsibilities...

Not sure why I would need to check its availability. That thought process would mean I would need to check on the Windjammer, and all other included eateries on the ship also. I have never been on a cruise where it is closed for entire week. RC knows this is advance and could simply put an asterisk on those cruises with a side note prior to booking - then and only then is it buyer beware. Anything else is bait and switch

Just back from 1/15 to 1/22 on Oasis. RC allowed a "group" to book the Solarium Bistro for private breakfast/lunch for all seven days causing crazy backups at remaining food venues on a packed sailing. I complained to RC reps but was told that the "group" paid a lot of money for this benefit to the detriment of the rest of the ship. I demanded a 10% cruise credit as we feel that we paid for the entire ship not part of it and RC gained additional profit via the old bait and switch tactic. This is #14 with RC and have seen Bistro closed on occasion for a one time event but never for entire week. Has anyone else encountered this? Also, as a side note, My Time Dining is completely broke. We had advanced reservations for same time, same table and waited an hour on night 1 and 45 minutes on night two. Lines were out door and up stair case. Screaming, yelling, finger pointing with physical contact... unacceptable.