Terri_FL

Yes, I got no where calling the phone number. No help at all. Told me to resubmit via email. I tried four times and nothing. I'm cruising on June 26th so June 5th I will try again. I hope to get it this time. Ive lost a ( boat) load of money as RCCL has. I thought they were not for filling their shareholder benefits due to the pandemic. Not the case, I just fell through the cracks I guess...

Thank you all for responding, however I did make a PDF file of my stock statement, highlighting all the pertinent info they asked for, started submitting at 3 weeks prior to cruise debarkation. I never heard anything at all once I submitted the online request. Tried by email several times and also got no where. I work with contracts daily so I am accustomed to following directions. I do not believe this was an error on my part. I was looking to hear if someone heard of a system glitch perhaps. I will try again in June. Hopefully it goes smoothly.

I am a stock holder with 1000 shares of RCCL. I tried for weeks to get my $100 SBC for a Celebrity cruise we took in Sept. I submitted the request online with all the documents required and nothing. I sent emails to the benefits emails address. I was asked to respond to the email with the appropriate documentations. Again I waited and nothing. I tried again and never received a response at all. I called the benefits resource dept and they couldn’t help me nor could they transfer me to a person directly in the benefits dept. I had no other means to get this resolved. I have another cruise scheduled soon and don’t want to go through this dead end promise of a OBC. Does anyone out here have a suggestion for me?