TiffanyMann08
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TiffanyMann08 reacted to a post in a topic: RCs Sales!!
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FloatyBoaty reacted to a post in a topic: Ridiculous hold times for customer support
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NotPayinExtra reacted to a post in a topic: Ridiculous hold times for customer support
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Ridiculous hold times for customer support
TiffanyMann08 replied to Katie B's topic in Royal Caribbean Discussion
Right now Royal Caribbean is updating their servers. I too have also called in several times before they launched their Black Friday Sales and had excellent service. That being said I have been on hold or actually on the phone with Royal Caribbean for over 9 hours and counting this weekend and am getting very frustrated. It has not been world class service this weekend, but the call operators are doing their best. The site keeps glitching and prices are changing when they shouldn't. Also some of the reservations show the correct price but try to charge you the wrong price in the cart. Be careful if you book shore excursions this weekend! -
WAAAYTOOO reacted to a post in a topic: xSAILEDx Quantum of the Seas - Jul 3, 2023 - Jul 10, 2023 (7 Night Alaska Glacier Cruise)
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AshleyDillo reacted to a post in a topic: xSAILEDx Quantum of the Seas - Jul 3, 2023 - Jul 10, 2023 (7 Night Alaska Glacier Cruise)