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NotPayinExtra

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  1. Like
    NotPayinExtra reacted to CanHardlyWait in Safety hazard and how to escalate further up   
    First, you have so many "hats". LOL. Looks like you have nothing better to do. 
    I totally respect you have the right to feel the way you feel. However, to save some time it's important to be open to the responses and the advice. Even if it's not what you were hoping to hear. You very much were not open to any of it. 
    People were legit trying to help you. Myself included. The set up of cabins on older ships is what it is. Asking on a site like this for first hand information cannot hurt. Sometimes customer service people are not even in this country and don't speak the best English. They almost never have personal experience traveling on these ships. Newer ships don't even have Pullmans, so avoid old ones in future. Definitely check the configuration with more than just a customer service rep in future. I think you are probably not a good candidate for GTY cabins. However, with research here, you could be in time. (If that's something you would be interested in). When dealing with a problem, do it all onboard. Very hard to fix any issues after the voyage. Trying to get Royal Caribbean to change the wording in cabin descriptions is a futile battle. However, go for it if you want. (You did say you don't have much time to ask questions here etc) Getting Royal to change policy would be a major time suck. But that's advice, not a slam. More advice, loose the "government officials" bit. It comes off very Karen like and you will instantly loose credibility. Again, advice, not a slam. 
    For someone who said very sarcastically you didn't have time to come here and research trips in advance, you sure are spending a lot of time here on this. Maybe you have more time than you realize?
    I just gave you a ton of legit advice on your issue and on using this site for all it can be worth with an open mind. I genuinely hope you take something positive from it.
    Multiple post have been made by you while I've been typing this sincere response to you. Hope they are constructive. Hope you find something I just spent 10 minutes typing helpful in the future. 
  2. Haha
    NotPayinExtra got a reaction from CanHardlyWait in Safety hazard and how to escalate further up   
    You want Royal Caribbean to make the information on the configurations of the state rooms more specific in the website. 
    If I finally guessed right? I don't see anything wrong with the descriptions personally. More importantly other than send a letter or email I can't imagine how anyone could help you with that. 
  3. Love
    NotPayinExtra got a reaction from HeWhoWaits in Safety hazard and how to escalate further up   
    Ok I've read every post.
    Question.
    What exactly do you want assistance with? 
  4. Confused
    NotPayinExtra got a reaction from Allen2 in Pets   
    If someone needs to push a small dog around in a stroller to feel safe and comfortable (the person, not the dog) then I do see that as emotional support. Maybe not specifically defined by any organization, but just by me. How anyone can not see that as an emotional need is beyond me. Not talking laws, rules, etc. Just as a person looking at the need of the person with the animal. If it's that important and someone is willing to go to that much work, then who am I to care. My only concern is the safety of the animal. But overall it's like shorts in the MDR. Do your thing, I'll do mine. Life goes on.
  5. Like
    NotPayinExtra got a reaction from SweetPea in Kosher Dining For Haifa Sailings   
    Keeping a kosher kitchen is a lot of time and expense for an individual, let alone a cruise ship. I think it's a reasonable ask on there part. 
  6. Like
    NotPayinExtra reacted to BowTieBrigade in Room service-limiting orders?   
    Look, I know that people want to be excited for their upcoming cruises. I do too; we sail on Wonder in three weeks. But I’m very concerned that these cost-cutting decisions will yield a lackluster trip. Cut lobster night, cut half the menu options, put out wait staff who don’t know drinks and don’t refill glasses, limit room service… It all adds up to getting less while paying more and that’s not the mentality I want going in. We’ve got two additional sailings on the horizon, both in suites, and they will be the last we book until RC comes to realize that business truism - it costs more to find new customers than to keep your current ones happy. 
  7. Like
    NotPayinExtra reacted to CanHardlyWait in New cruise planner item, Premier Pass?   
    It was the change from the original letter of apology with explanation of what went wrong that was sent out the first few days to this "Due to a change in plans" post it note they are now sending out. Back tracking with no back bone. It's not the way ANY other business in the hospitality industry would handle things. I think trying to now pretend it's "a change" when we already know it was a mistake is sleazy and doesn't show they can stand behind there mistakes for a full 7 days before trying to pass it off as a change. Sleazy for a "billion dollar corporation". Forget the apology. Look at what they are now doing with this wording. Trying to spin this as a "change in plans", when it's already been established as a major mistake (for a billion dollar corporation). Back peddling on what they call it etc. Why? Stand behind everything you do, mistakes as well. Again, I find the change in tone/wording this late in the game insulting to my intelligence and a sleazy spin like a 3rd rate politician would use. Not a company I would choose to business with. I would rather have more faith in them to continue to acknowledge there failures, then have the $50. I'm no longer comfortable with my choice of billion dollar corporation to do business with. And back peddling how they refer to this is not how any other billion dollar corporation would have handled it. It's sleazy. It's now how I feel about them and the level of trust I have in them. I'm stuck. Too late in the game. You don't have to agree. You don't have to like it. But I think I have spelled out as best I can what I find troubling about how they have now tried to handle/refer to this. And why I see that as a problem.
  8. Like
    NotPayinExtra reacted to CanHardlyWait in Finally a cruise change I think we can all agree with!   
    I kinda wish they put removed after unattended for more than 45 minutes on the signs. Really set out the general idea.
    Also keep the crazy people from carrying on If someone goes for a swim or to the bathroom. Some people need basic manners spelled out.
  9. Like
    NotPayinExtra reacted to Ryanmw in Finally a cruise change I think we can all agree with!   
    I would think the moving of the time card would be enough to show that you are using the chair often enough to justify its saving
  10. Like
    NotPayinExtra reacted to BennyandBo in New cruise planner item, Premier Pass?   
    Absolutely "intentional deflection". I truly believe that. Why anyone would waste time and energy defending a multi billion dollar corporation is beyond me. Look at the original letter and what they now send. The intentional deflection is right there in black and white in the words. Is it so hard for you people to believe that Royal Caribbean is back peddling by re-wording what this was and what they called/calling it now? Does saying who do they think they are fooling now calling it a change of plan, show some sick form of disloyalty? I truly don't understand seeing a multi billion dollar corporation as a can do no wrong thing in people's lives. I don't buy that of anyone, let alone big businesses. It's so obviously a sad attempt at a spin at the 13th hour. LOL.
    And honestly the only reason I would hope you stop, re-read, and consider that is possibly what this is, is because the endless defending around here of this company can feel cult like to others. And it really does feel spooky at times, when that happens. You also can feel vilified when your opinion goes against the loyal followers. I try my best to look at the facts presented to me. Never vote the party line. I was raised call BS when you see it/hear it.
    That said, Thank you. I will be going and hope to be impressed. Fingers crossed. Happy and safe travels to you and all my "Fans" here. 😁
  11. Love
    NotPayinExtra reacted to CanHardlyWait in New cruise planner item, Premier Pass?   
    It matters to me. I don't know why that angers you. I'm entitled to feel the way I feel. I never asked anyone to join me. Just don't feel great about a company I am currently doing business with. Thought I could share how "I" feel. Apparently not.
  12. Like
    NotPayinExtra got a reaction from reanna in Legitimate way to "get around" one entree/course at a time new rule?   
    Well people reviewing seem to feel it unnecessary drags things out. And they do not like having their meals micro managed. Been reading this all morning long.
  13. Like
    NotPayinExtra got a reaction from beccaball in New cruise planner item, Premier Pass?   
    They gave people double obc and now are taking it back or saying people owe $100 on already paid trips. Based on multiple sites. Go ahead defend this s*** show. LOL.
  14. Haha
    NotPayinExtra got a reaction from Sea Squirrel in New cruise planner item, Premier Pass?   
    They gave people double obc and now are taking it back or saying people owe $100 on already paid trips. Based on multiple sites. Go ahead defend this s*** show. LOL.
  15. Wow
    NotPayinExtra got a reaction from Thumper44 in New cruise planner item, Premier Pass?   
    If you feel "outraged" there is every "need" to express it.
    I will never understand the Royal Caribbean can do wrong but is still the be all thing. I'm no longer looking forward to my Wonder this year and Icon next year. They are paid and I'm stuck. 
    And I knew this could happen cause I was here yesterday. What about people who didn't go online? They are really going to be very disappointed. 
    Royal now has a really disgusted customer coming there way. One of many I am sure. Passengers with tube is not good. An appropriate response and some compensation as good customer service is soooo in order.
  16. Like
    NotPayinExtra got a reaction from Snowchaser in New cruise planner item, Premier Pass?   
    There is no excuse for the customer service calls that were made and confirmed the details of this yesterday. 
    Please do a blog about Royals incompetence. And how there endless IT problems have caused so many problems and disappointments for people over the past year. And the piss poor customer service response of not offering compensation in some token form like a bottle of champagne or early boarding. You ask people here for your surveys all the time. How about a real truthful one on this? One that goes deeper than accidents happen. One with a darker first time buyer beware approach. This is the kind of crap, confusion, aggravation, and disappointment you let yourself in for if you do business with this company. Let's see that blog. Bad service = bad press. It's only fare.
  17. Wow
    NotPayinExtra got a reaction from Pooch in New cruise planner item, Premier Pass?   
    If you feel "outraged" there is every "need" to express it.
    I will never understand the Royal Caribbean can do wrong but is still the be all thing. I'm no longer looking forward to my Wonder this year and Icon next year. They are paid and I'm stuck. 
    And I knew this could happen cause I was here yesterday. What about people who didn't go online? They are really going to be very disappointed. 
    Royal now has a really disgusted customer coming there way. One of many I am sure. Passengers with tube is not good. An appropriate response and some compensation as good customer service is soooo in order.
  18. Wow
    NotPayinExtra got a reaction from ZBrady in New cruise planner item, Premier Pass?   
    If you feel "outraged" there is every "need" to express it.
    I will never understand the Royal Caribbean can do wrong but is still the be all thing. I'm no longer looking forward to my Wonder this year and Icon next year. They are paid and I'm stuck. 
    And I knew this could happen cause I was here yesterday. What about people who didn't go online? They are really going to be very disappointed. 
    Royal now has a really disgusted customer coming there way. One of many I am sure. Passengers with tube is not good. An appropriate response and some compensation as good customer service is soooo in order.
  19. Like
    NotPayinExtra got a reaction from reanna in New cruise planner item, Premier Pass?   
    What's in writing is NOT the point!
    What's good customer service is
    There is the kicker.
  20. Like
    NotPayinExtra got a reaction from reanna in New cruise planner item, Premier Pass?   
    If a mistake this big was made, we should have all been informed by now. Most are still officially waiting in the dark. Just no excuses at this point.
  21. Haha
    NotPayinExtra reacted to Btcruiser in New cruise planner item, Premier Pass?   
    How about we just chill until something officially happens or doesn’t happen. As far as I’m concerned what I booked is still showing on my cruise planner as reserved so nothing to get upset over. I also booked this knowing it was most likely a mistake and may turn into nothing so I can’t get mad about it when it gets corrected. As far as I am concerned it was so clearly a mistake that I don’t feel I am owed anything beyond my money back. Just my opinion. 
  22. Like
    NotPayinExtra got a reaction from jbrinkm in New cruise planner item, Premier Pass?   
    There is no excuse for the customer service calls that were made and confirmed the details of this yesterday. 
    Please do a blog about Royals incompetence. And how there endless IT problems have caused so many problems and disappointments for people over the past year. And the piss poor customer service response of not offering compensation in some token form like a bottle of champagne or early boarding. You ask people here for your surveys all the time. How about a real truthful one on this? One that goes deeper than accidents happen. One with a darker first time buyer beware approach. This is the kind of crap, confusion, aggravation, and disappointment you let yourself in for if you do business with this company. Let's see that blog. Bad service = bad press. It's only fare.
  23. Thanks
    NotPayinExtra got a reaction from nickpants in New cruise planner item, Premier Pass?   
    There is no excuse for the customer service calls that were made and confirmed the details of this yesterday. 
    Please do a blog about Royals incompetence. And how there endless IT problems have caused so many problems and disappointments for people over the past year. And the piss poor customer service response of not offering compensation in some token form like a bottle of champagne or early boarding. You ask people here for your surveys all the time. How about a real truthful one on this? One that goes deeper than accidents happen. One with a darker first time buyer beware approach. This is the kind of crap, confusion, aggravation, and disappointment you let yourself in for if you do business with this company. Let's see that blog. Bad service = bad press. It's only fare.
  24. Like
    NotPayinExtra reacted to bobroo in New cruise planner item, Premier Pass?   
    Allow me to make myself clear:
     
    I DO NOT CARE  how much they have to jack up the prices on Coco Cay Cabanas in order for this promotion to work out for everyone who has purchased it.
  25. Thanks
    NotPayinExtra reacted to billdauterive in New cruise planner item, Premier Pass?   
    Keyword - ONBOARD price
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