NotPayinExtra
Members-
Posts
183 -
Joined
-
Last visited
Everything posted by NotPayinExtra
-
Room service-limiting orders?
NotPayinExtra replied to Pattycruise's topic in Royal Caribbean Dining
So can anyone confirm this? Matt??? If you want more can you just pay another $7.95 fee? -
I know I have to wait to board to pick days and times. The purchase only let me pick a time. Which I understand isn't a real guarantee to anyday or place. My question is I'm looking at using the 3nt package for nights 4, 5, and 7. Is this doable? Does the first night have to occur on night 1 or 2? Any flexibility in that? And do they have to be consecutive nights? Really wanted MDR first night to establish table, staff, etc. And 2nd night will be after a long beach day and might not have energy to dress more than shorts and a quick bite in the WJ. Thanks.
-
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
They gave people double obc and now are taking it back or saying people owe $100 on already paid trips. Based on multiple sites. Go ahead defend this s*** show. LOL. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
I also understand good customer service. I worked for Disney for many years. I don't need to say more on that. It speeks for itself. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
If you feel "outraged" there is every "need" to express it. I will never understand the Royal Caribbean can do wrong but is still the be all thing. I'm no longer looking forward to my Wonder this year and Icon next year. They are paid and I'm stuck. And I knew this could happen cause I was here yesterday. What about people who didn't go online? They are really going to be very disappointed. Royal now has a really disgusted customer coming there way. One of many I am sure. Passengers with tube is not good. An appropriate response and some compensation as good customer service is soooo in order. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
I read a posting yesterday that when this happened in 2021 someone complained multiple times and received $100 on board credit. That's an apology because it shows remorse. Also acknowledges guilt. Aka good customer service. Talk is cheap. Show me your sorry. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
Bad press is another kicker. Let's see some honest press. Aka bad on this. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
What's in writing is NOT the point! What's good customer service is There is the kicker. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
I get that. But belly of the same beast. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
If a mistake this big was made, we should have all been informed by now. Most are still officially waiting in the dark. Just no excuses at this point. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
At this point, that's also an excuse. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
There is no excuse for the customer service calls that were made and confirmed the details of this yesterday. Please do a blog about Royals incompetence. And how there endless IT problems have caused so many problems and disappointments for people over the past year. And the piss poor customer service response of not offering compensation in some token form like a bottle of champagne or early boarding. You ask people here for your surveys all the time. How about a real truthful one on this? One that goes deeper than accidents happen. One with a darker first time buyer beware approach. This is the kind of crap, confusion, aggravation, and disappointment you let yourself in for if you do business with this company. Let's see that blog. Bad service = bad press. It's only fare. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
I can get that very bottle for $55 -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
And I reserve the right to be the customer from hell for 7 fun filled days and nights. Then to never be a customer again. Honoring a mistake is good customer service. Basically, the only customer service in a case like this. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
If it's a mistake and should be per day, they had better honor sales already made. You took my money, I bought what you were selling. It's only good customer service. Stand firm and fight back if this craps out on us folks. LOL. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
But you don't know for sure it's a mistake yet, right? -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
Has anyone asked if it is supposed to be per day? -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
Is it listed maybe as a mistake and should say per day? I just bought it and hope they honor if wrong. LOL. -
New cruise planner item, Premier Pass?
NotPayinExtra replied to MerryLoves2Cruise's topic in Royal Caribbean News and Rumors
OK, wait it says for 2, but is it $88.99 per person? -
I have nothing listed as reserved under water, but my order history still shows the water I bought a few months ago. No cancel or refund next to it. So I guess that order is safe? They did just put the new water on sale for $22.99 a 12 pack and I purchased that as well. But I do want my original order of 12 at the price I purchased it at.
-
Years ago shorts were not allowed. Now you most definitely can wear a nice pair of shorts to dinner
-
I could live off that menu and be happy. LOL.