ticoman
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Quantum of the Seas, sailing June 27 out of Seattle. Latest update is that they just automatically reallocated our rooms with an e-mail that "After completing an onboard stateroom audit of Quantum of the Seas, we found a discrepancy with your stateroom's capacity requiring us to move you to a new stateroom on our June 27, 2022 sailing." We are now in cabins 9164 and 7290 - very far apart from each other. We were in 12276 and 12274.
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Royal Caribbean accidentally booked 7 of us in two adjoining rooms that only fit 4 total. The booking was over the phone several months ago, but WE just discovered their error (and our cruise leaves in less than a week!). We're a single family with 5 children, including some who are small children. We have been on the phone with Royal Caribbean but they have only offered ship credit and to move us to two different rooms on two different decks, which does not work with small children. Any recommendations? Anyone know anyone high up at Royal Caribbean that can solve this for us?