HYC

Thank you everyone for answering my problem here. So I called Royal today and was on hold for 50mins before customer support was able to help me. The person took care of it in less than 5mins. They did not tell me what the issue was, I was just happy it was taken care of so quickly!

Hello I am at a loss here. I booked Oasis of the Seas cruise for May 29 that is coming up soon. My Royal Caribbean account with my login does not show my own reservation, the page just says "You have 0 upcoming cruises". I tried to link my cruise multiple times and the pop-up window states "It's already linked. This reservation was previously lined to your account." I was able to use my wife's account to book all the packages, excursion, and pre-check in without an issue. I have emailed them 4 times about this since last December and have not gotten any response. Does this mean I can only use my wife's account on her Royal app to verify, access my own digital boarding pass, and other functions for the duration of the sailing?