ADJ

I wanted to share this information because I couldn't believe my new tier status was taken away by casino royal on the newest ship wonder of the sea. I love playing and always look forward to the benefits of losing as well. my card stated I had 304 points to the next tier which was signature after having so much fun playing and losing, also being one of the first to ever sail on wonders of the sea. I immediately ran to the host dest after seeing my points taken a few hours later to ask why was my status taken away. he stated because I used my freeplay. I stated isn't freeplay apart of what you earn from your play so why would it be taken from my points to reverse my new tier. I have an accounting degree which pushes me to add because I know what I played through room charges and atm withdrawals but what happened to the wins that I lost. I did a whole ledger explaining to him what happened to my points. He kept telling me to come back because a technician was on his computer. I was so upset because I kept getting come back for about 8 times before he was able to get on his computer. the last time I walked away to add insult I was called 40 seconds later that I won $100 in a raffle. I was so insulted because of the amount I played and reaching signature as my card announced omachine.