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CruisingEngineer

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  1. I got an email today saying my internet package had been cancelled for my May sailing. When I called and waited on hold for over an hour, I was told my cruise reservation had been cancelled. What the heck? I didn't cancel anything and because it is a group booking through the travel agency and the group department is closed, I have to call back tomorrow. I contacted my TA and she says everything looks good on her end and payment isn't due till April. She will contact the group department tomorrow. Has anyone else had Royal randomly cancel your reservation? This is disconcerting and makes me not want to book more cruises with Royal if I can't trust them to not randomly cancel my reservation.
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