BrianB8

We just got off the Voyager yesterday, probably should have grabbed them! We were on a 9-night Southern Caribbean out of San Juan, I might be able to answer some of your questions.

We received the same alert prior to our sailing on Nov 27th, we were the earliest scheduled (11am) but we pushed it an hour like they requested. When we arrived at 10:45am the terminal was already full of people, obviously the alert was unheeded by many. No one asked us about our "time slot". This in my opinion led to the extremely long line to get through security.

Thanks so much!

Looking for the same thing!

Just off the Allure, had this kind of speed all week:

We are currently on the Allure now. Some observations about the new terminal: Directional signage could be better coming down Harborside Drive. Once you turn left the very first entrance was the South Lot, I believe. Signage is located on the traffic lights and lots are identified by N, S. Noticed several drivers having difficulty navigating and then changing lanes, two drivers almost hit us. We had reservations in the North Lot. Attendant at the gate took our QR code and scanned it for us, great service. If you have Premium, it looked as if you entered the same gate and then proceeded to the covered parking and another gate. From the North Lot it is a very short walk with your luggage to the terminal. We were quickly met by a luggage porter, who provided great service. We had family parked in the South Lot. They caught the shuttle with their luggage, wait was minimal. So far so good! Terminal is beautiful, and spacious. Once upstairs to check-in things started to slow. We had an 11:00am arrival, which was postponed by an hour by RCCL the night before, so were about an 11:45am arrival. In my opinion, somewhat chaotic as far as what lines to get in for check-in, seems they are still working that out. We had 3 different reservations checking in; one went really fast, another so-so, and the third had several computer issues. They had a RCCL tech guy trying to handle multiple issues with agents. New terminal you just expect it, no big deal. Then it came to a crawl getting through security check, line was super backed up! If I recall, there are about 8 luggage screening machines with 4 walk through people screeners, think TSA at airports. They only had 2 of the people screeners and 4 luggage screeners opened initially. We will reach Diamond status in January and we've embarked from (FLL, Miami, San Juan, Rome, Barcelona, New Orleans and Galveston), this was the longest check-in that I can remember. Once through security the process was much faster and better. All in all, super glad to have an Oasis class ship and new terminal in Galveston! They will get the kinks worked out and I'm sure it will be a super smooth process!