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Andy of the Seas

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  1. I agree with others recommending at-home testing. The good news is that depending on your insurance provider, you may be able get these for free. I've submitted claims for the Optum BINAX at-home proctored tests and had them reimbursed fully ($200+ for 6 BINAX proctored tests). If your provider has a test ordering program set up these tests may not qualify and you may be capped at $12 per test. However, my provider does not have a program in place and allows me to submit a claim for outside purchases at cost so long as they were FDA approved at-home tests. CMS.gov's website FAQ's were very helpful: https://www.cms.gov/how-to-get-your-at-home-OTC-COVID-19-test-for-free (especially Q#3). Thanks, Andy
  2. Just received; sailing tomorrow on Symphony. Updated mask protocols for departures through January 5, 2022 With the recent uptick of COVID-19 in the world and added Omicron variant concerns, we feel it prudent to temporarily tighten our onboard health protocols to require masks indoors at all times, unless actively eating or drinking. This new update also applies to vaccinated areas and venues. We're sorry for any disappointment that this may cause, but hope you understand that health and safety come first. Despite the new requirement, we know you will still have a great time onboard. For full protocol details, please click here. As always, health and safety protocols are subject to change. If you have questions about these protocols, please reference our FAQs for details or contact us at 1 (866) 562-7625or 541-285-9150 for assistance. If you prefer to not sail as a result of this change or would like to reschedule your cruise, we are glad to assist. Looking forward to seeing you onboard! © 2021 Royal Caribbean International. Use of our various websites, mobile application(s), kiosks, and other digital platforms are subject to our Terms of Use. Royal Caribbean Intl. 1050 Caribbean Way Miami, FL 33132 www.royalcaribbean.com
  3. Hi All, Does anyone know of a good solution for having a tween (under 13) utilize the on-board RC chat feature? I'd rather not have my whole family get the internet package just to chat onboard, but instead wanted to do the $1.99/day per person chat feature. Our challenge is we have one child who is 12 years old and therefore not eligible to have an RC app account. We have another child that is 15 and can use the app. Would it make sense to have the kids sign into that same account on their respective phones and make it a shared 'Kid' account for Chat purposes? Not sure if royal allows multiple concurrent logins with a single app w/Chat. I don't want to break any rules but don't want to have to all get Voom just to use WhatsApp. Thanks all! -Andy
  4. Hi- looking for veteran cruiser guidance. I have a multi-family trip coming up in December on SOTS, but one cruiser may end up not being able to go. That cruiser is a grandparent who was booked on paper with one of her grandkids (child’s mom is in nearby cabin with 1 child already). If the grandma can’t travel, should I wait until much closer to move that child to become a 3rd person in her Mom’s cabin and then seek to cancel the grandma’s booking? Not sure if there is benefit to moving the child now since check-in is coming up soon. Also, I thought I read that refunds might be a possibility once protocols are announced for a sailing. Has anyone been refunded? Due to grandparent health we would prefer to get refund instead of FCC so wasn’t sure it it made sense to wait until protocols are announced to cancel her. Thanks all! Andy B
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