luannecwh

He was told the night before and was told to quarantine. He is also vaccinated and we know that the rapid test isnt the golden standard. So no , he did not get tested.

They said it did not matter if he got tested. They want the local health department to send a letter stating that he was in close contact. This does not exist as the Health Department here in South Florida does not take names of people who were in close contact. Maybe they did at the beginning of the pandemic. Not anymore.... I will try your suggestion if i get a direct number.

Sorry i typed March - meant July. It literally just happened.

Hey - just wanted to let you guys know. Had a cruise scheduled on Freedom of the Seas on July 23-26 leaving out of Miami. My husband got a call from an acquaintance letting him know that he was COVID positive and he was in close contact with my husband for an extended period pf time. He told my husband on Thurs 22nd July. So my husband (he is vaccinated) ended up not going on the cruise. We called Royal Caribbean to let them know and they said they would give a refumd but only if my husband could get a letter from the local health department stating he was in close contact. In the past - when a person is tested positive for COVID - in Florida the health department calls the person and tells them to make sure to talk to anyone whom they think they were in prolonged contact with. They do not take names. Royal Caribbean told me they cannot do anything for me because they need the health department to give me a piece of paper that states my husband was in close contact. I told Royal that that documentation does not exist. And to get in touch with the health department is near impossible. They refused - even though i told them to check the website of FL Health dept. They stuck to their guns - wanting documentation that did not exist. So please beware - it really sucks that we did the responsible thing by not going. But we are also crucified by Royal Caribbean. Now i understand why some people would rather ignore and hope they arent affected and continue to travel. Just a heads up....